Customer Service Representative

Job Description

Job Description

Are you looking for a rewarding career with a local small business that has nationwide brand recognition? Grow your new career with one of the fastest growing insurance companies in the country! Our office works year round to grow and retain clients who entrust their home, auto and other insurance to us.

If you think this is the right career opportunity for you, feel free to apply and take the first steps to a rewarding career at a Local GEICO Office.

Why You’ll Love Working With Us

Long-term career growth with a well-established agency

One-on-one mentorship from an experienced agent invested in your success

Supportive, professional office environment with a collaborative team

Flexible schedule with weekends off

100% employer-paid health and dental insurance

Paid time off and paid holidays

401(k) with company match

If you’re ready to build a career where your effort is rewarded and your growth is supported, we encourage you to apply today. We can’t wait to hear from you!

Responsibilities

What you would do in this role:

Learn the basics of insurance and how to sell and service insurance

Quoting prices and financial options

Make sales (licensed agents) of auto insurance and other personal lines of insurance products while providing extraordinary customer service

Educate clients on auto, home and renter's insurance including comparisons

Service existing accounts and ensure customers make buying decisions armed with the right amount of information

Identify cross-selling opportunities during retention calls

Outbound calls to potential clients that have done quotes online

Requirements

A successful candidate brings:

Associate's, Bachelors Degree or 2+ years of equivalent work experience

Competitive spirit and willingness to learn

Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must

A knack for remembering data and details

A talent for dealing with difficult customers

Strong computer skills to learn and work within multiple quoting systems (must be able to type at least 40 wpm)

Punctual with the ability to stay and work a quote to its completion

Lift up to 50lbs for shipments

Willing to work 40 hours a week

Comfortable working in a fast paced, multitasking environment

Benefits
Flexible Schedule###Evenings Off###Mon-Fri Schedule###Hands on Training###Career Growth Opportunities###Paid Time Off (PTO)###Health Insurance###Dental Insurance###Retirement Plan###