Frontdesk Host

Job Description

Job Description

We are looking for a friendly, professional, and customer-focused Front Desk Host to join our team in Portland, Oregon. The ideal candidate is passionate about creating exceptional guest experiences and thrives in a fast-paced hospitality environment.

General Accountabilities

- Greet and welcome guests with warmth and professionalism.
- Manage check-ins and check-outs efficiently.
- Answer phone calls and respond to guest inquiries.
- Handle reservations, requests, and guest concerns promptly.
- Process payments and maintain accurate records.
- Maintain a clean and organized front desk area.

Job Qualifications

Excellent customer service and interpersonal skills.
Strong verbal and written communication abilities.
Ability to multitask and prioritize responsibilities effectively.
Positive attitude and problem-solving mindset.
Reliable, punctual, and detail-oriented.
Comfortable using computers and learning new systems.
Ability to work flexible schedules, including weekends and holidays.