Service Desk / Desktop Packaging Engineer

Position : Service Desk / Desktop Packaging Engineer

Location : Plano, TX, LA, TN (Onsite)

Term : Full time with client

Job Summary:

• 5 years of experience in desktop engineering, desktop application packaging, or application deployment support

• 2+ years of experience managing application deployments across enterprise environments

• Hands on experience with application packaging technologies including MSI, MSIX, and App V

• Strong PowerShell scripting experience for automation, packaging, installation logic, validation, deployment, and troubleshooting

• Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM, InstallShield, or similar enterprise management platforms

• Ability to build, test, troubleshoot, and maintain application packages across enterprise desktop environments

• Solid understanding of Windows 10 and Windows 11 operating systems, including registry, file systems, permissions, services, Group Policy, and endpoint configuration

• Experience supporting large scale software deployments in a controlled enterprise environment

• Familiarity with change management, release processes, documentation, and production support standards

• Understanding of security requirements, vulnerability remediation, patching, and compliance expectations in financial services environments

• Experience working with AWS heavy or cloud integrated environments is preferred, especially where desktop tools connect to cloud hosted infrastructure

• Strong troubleshooting skills and the ability to collaborate across infrastructure, security, application, and operations teams

• Comfortable documenting packaging standards, deployment instructions, known issues, testing results, and rollback procedures

Desired Skillset:

• Relevant Microsoft, endpoint management, Windows administration, or cloud certifications are preferred

Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field

Cloud BC Labs Inc is a digital transformation organization aimed at creating seamless solutions for clients to effectively manage their business operations. The company specializes in Business and Management Consulting, AI/ML, Data Analytics & Visualization, Cloud Data Warehouse Migration, Snowflake Implementation, Informatica Implementation & Upgrade, Staffing Services and Data Management Solutions