Retirement Plan Administration Associate

Job Description

Job Description

McGregor & Associates, Inc. has been providing administration and compliance services for employer sponsored benefit plans for 30 years.  Our services span a range of benefits from Flexible Spending Accounts, Health Reimbursement Arrangements, Health Savings Accounts, COBRA, Affordable Care Act, ERISA, and Retirement Plan Administration.  At McGregor we solve employer challenges through trusted relationships, benefits expertise and quality personalized service.  Since benefits is our focus, we're also committed to providing our employees a highly competitive benefits package!

Job Purpose:

Responsible for the daily administration of retirement plans with a focus on assisting participants with benefit inquiries.  This position will work closely with the retirement plan account managers, retirement plan 3(16) Administrator and will report to the Retirement Plans Department Manager. 

Company Expectations of Employee:

• Adheres to Company Policy and Procedures;
• Acts as a role model within and outside the Company;
• Performs duties as workload necessitates;
• Maintains a positive and respectful attitude;
• Communicates regularly with Supervisor about client issues;
• Demonstrates flexible and efficient time management and ability to prioritize workload;
• Consistently reports to work on time prepared to perform duties of position;
• Meets Company productivity standards.

Responsibilities and duties include:

• Routine correspondence (Customer Service) with retirement plan participants including emails, phone calls, etc.;
• Preparing and sending necessary distribution forms to participants/clients (terminations/hardships/loans) on a timely basis;
• Processing distributions upon receipt of completed forms on a timely basis;
• Maintaining an accurate database to track status of distribution requests;
• Preparing and processing Required Minimum Distributions (RMDs) by the applicable deadline date each year;
• Updating participant records such as vesting at recordkeepers;
• Requesting and collecting census data from clients on the applicable quarterly, semi-annual, annual basis;
• Following up with client on missing census information;
• Entering census data and verifying accuracy;
• Checking and verifying receipt of applicable Trust Statements on a monthly basis;
• Preparing and sending required Notices such as Safe Harbor Notices, QDIA, Auto-Enrollment, Supplemental PPA Statements and others by the applicable deadline date;
• Preparing and sending required 1099-Rs by applicable deadline date;
• Any other assigned tasks given by a Supervisor.

Delivery/Timing:

• Ensure the timeliness of meeting all deadlines required by the IRS, DOL, legislation and regulations;
• Ensure the timeliness of client communication and deliverables as specified in the handbook or as directed by supervisor.

Companywide Goals:

• 100% Client Satisfaction;
• 100% Benefit Calculation Accuracy
• 100% Compliance with internal McGregor & Associates deadlines;
• 100% Compliance with all applicable IRS and DOL rules, regulations and deadlines.

Success of this position is measure through:

• Client and Participant satisfaction by maintaining timely, accurate, and friendly customer service;
• Compliance with required IRS / DOL deadlines;
• Accuracy of benefit calculations
• Timeliness of meeting deadlines

Qualifications:

• Education – Bachelors Degree or equivalent experience preferred.  Experience with Retirement Plan Administration is a plus;
• Customer Service;
• Strong Word, Excel, and Outlook skills;
• Strong mathematical aptitude;
• Attention to detail;
• Strong time management skills;
• Ability to multi-task;
• Excellent problem solving and analytical skills;
• Relationship builder;
• Effective communication skills.

Employee Benefits:

• Employer funded health insurance benefits
• Group sponsored dental insurance
• Employer paid vision insurance for employee, spouse & dependents
• Employer paid life, short-term disability and long term disability insurance
  
• Employer funded Health Savings Account (HSA)
• Employer funded Health Reimbursement Arrangement (HRA)
• Flexible spending account benefits
• Up to 5 weeks vacation leave
• Paid sick leave
• Holiday pay
• 401(k) retirement plan benefits including matching employer contributions
• Performance bonuses
• Flex schedules  
• Primarily works at main office location with potential to work some remotely (varies based on needs of company and position)
• Office hours are Monday-Thursday 8am-5pm and Friday 8am-3pm.

You can also apply at mcgregoreba.bamboohr.com/careers or by visiting our website at