Host/Hostess - Denny's - Whittier, CA.

Host/Hostess - Denny's #7043 - Whittier, CASalary Range $16.90 - $16.90 HourlyDescriptionDenny's restaurant is seeking a Host/Hostess for the Whittier, CA location. This position will be reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns.What We OfferMedical, Dental, and Vision Benefits (full time employees)Employee Discount - receive 50% discount on meals during your shiftsFREE Beverages - receive free soft drinks, coffee, tea and water during your shiftsFREE Uniform - receive a brand-new uniform at orientationCompany-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!Flexible Schedules - we'll work with you because employee work/life balance matters!Employee Referral Bonus - refer a friend and get paid!Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & financesAdvancement - On-the-job skills training to prepare employees for upward mobility opportunitiesResponsibilities and Duties:Greets guests immediately in a friendly manner upon arrival and acknowledges at departureDemonstrates a sense of urgency and meets service cycle timing standardsSeats guests at clean, dry tables utilizing proper seating rotationDetermines and provides for any special needs of guestsMaintains guest waiting list and adheres to proper seating order proceduresDescribes promotions and suggestively sells while seating guests; takes initial beverage orderAttends to any other guest needs during the entire dining experience as warrantedDemonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactionsUses proper telephone etiquetteEnters and delivers "To Go" orders correctlyAddresses complaints promptly in a courteous manner, and notifies the supervisor of any issuesAssists service personnel in providing beverage orders and refills and clearing and setting tablesWillingly assists other team members without being askedMaintains proper supply of clean menusLifts and carries supplies and equipment up to 30 lbs.Demonstrates knowledge of station and floor breakdownsPossesses strong product and menu knowledgeMaintains foyer area of restaurant to be clean, organized and inviting to guestsCompletes all required side-work, including deep cleaning assignmentsAdheres to Denny's Brand Standards and internal policies and proceduresProvides courteous service and is cordial to all team members and guestsQualificationsPosition Qualifications:Must have ability to communicate effectively in English, both orally and in writingMust be able to pass all required tests and training requirements for the positionMust be able to work in a team environmentMeets Denny's uniform and grooming standards and maintains them throughout the shiftMust be able to work flexible schedule, including holidays, nights and weekendsMust have excellent guest service skillsMust be dependable and able to learn basic tasks and follow instructionsMust place a value on diversity and shows respect for othersThis job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.