Agentic Commerce Engineering Specialist | Communications, Media, & Technology

About Accenture Song – Customer Technology, CommerceAccenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology – Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences.We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale.What’s in it for youBuild Agentic Commerce capabilities where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)Contribute to Accenture Song’s Agentic Commerce accelerators and reusable assetsHelp deliver solution components—from build through rollout and value realizationWork with global clients across B2C, B2B, and B2B2C commerceGrow your engineering expertise across AI, backend, cloud, and commerce platforms, with mentorship from senior leadersWhat you will do in this roleAs a Consultant in Customer Technology – Commerce, you will build and support Agentic Commerce capabilities—developing AI-driven features that are production-ready, secure, and integrated with enterprise commerce ecosystems—working under the direction of Managers and Senior Managers.Commerce & Platform DeliveryImplement Agentic Commerce features using established architecture patterns across composable and platform-led commerceConfigure and develop on Salesforce, Adobe, SAP, and MACH ecosystems in line with solution designsSupport prototype-to-production efforts, helping embed agentic workflows into live commerce environmentsEngineering & BuildDevelop modular, reusable agent components integrated with commerce engines, APIs, and backend servicesFollow enterprise-grade standards for scalability, security, observability, and reliability of agentic systemsImplement integrations with LLM platforms, orchestration frameworks, and vector stores under guidanceDelivery & ExecutionContribute to engineering pods across AI, backend, data, cloud, and DevOpsSupport CI/CD pipelines, cloud-native deployments, and containerized workloads on Azure, AWS, or GCPBuild and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systemsQuality, Governance & ValueApply governance, compliance, auditability, and explainability requirements within build workInstrument and report technical KPIs for agent performance and reliabilitySupport human-in-the-loop and feedback mechanisms that improve agent effectivenessGrowth & CollaborationContribute to internal accelerators, reference components, and technical documentationCollaborate with client and team working-level stakeholders to deliver featuresContinuously build skills across commerce platforms and agentic AI, and mentor junior team membersBasic Qualifications3+ years of experience building commerce or digital platform solutions with hands-on experience developing on at least one enterprise commerce platform (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) with exposure to agentic AI or Generative AI features integrated into applicationsWorking knowledge of API-led, microservices-based architectures1+ year of experience working in the CMT Industry.Preferred QualificationsFamiliarity with LLMs, RAG pipelines, or vector databases is a plusExperience contributing to delivery using CI/CD, cloud-native architecture, and DevOps practicesAwareness of governance considerations for AI-driven systemsUnderstanding of observability and testing fundamentalsAbility to work effectively within cross-functional engineering teamsClear communication skills—able to explain technical work to team members and stakeholdersEagerness to learn, grow expertise, and support junior team membersCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 12/11/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: Role Location Annual Salary RangeCalifornia $70,350 to $235,100Colorado $63,800 to $203,100Connecticut $63,800 to $203,100District of Columbia $68,000 to $216,300Illinois $59,100 to $203,100Maine $54,400 to $173,100Maryland $63,800 to $203,100Massachusetts $63,800 to $216,300Minnesota $63,800 to $203,100New York $66,300 to $235,100New Jersey $68,000 to $235,100Ohio $59,100 to $188,100Virginia $59,100 to $216,300Washington $80,200 to $216,300Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.California requires additional notifications for applicants and employees. 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