Director of Product, Recommendations

Director of Product, Recommendations

The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a clear customer need and represents a viable business opportunity. You will work alongside our team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints.

Responsibilities

• Define the recommendations strategy balancing short term needs with long term differentiation
• Define and monitor KPIs, making quick adjustments to ensure strong performance
• Build our recommendations platform enabling personalization across all storefront and lifecycle touch points
• Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences
• Oversee UAT and signoff for all recommendation models and experiences launched to production
• Plan and manage a roadmap of constant A/B testing to optimize key metrics

Qualifications

Required:

• Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space
• Masters degree in a technical or analytical discipline (or equivalent experience)
• Experience leading a recommendations or search service
• Track record of outsized impact and career growth in prior roles
• Proven ability to influence cross-functional teams without formal authority
• Demonstrated success in defining and launching excellent products
• Excellent written and verbal communication skills
• Passion to answer Product/Engineering questions with data
• Hybrid Schedule: 3 days in our Palo Alto office (Mon, Thurs, Fri)

Preferred:

• Generated and optimized creative content in production setting
• Personalized customer experience across multiple channels
• Demonstrated experience applying AI tools
• Excited by super-IC role with broad scope and impact, enabled by AI

Pay Range

$220,000 — $280,000 USD

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing the accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.