Client Care Coordinator

Position Title: Client Care Coordinator Reports To: Program Director/ LCSW Department: Social Services Employment Status: Full-Time

GENERAL JOB DESCRIPTION

The Client Care Coordinator will assess each family to understand their strengths and determine their service needs.

DUTIES AND RESPONSIBILITIES

Completes comprehensive biopsychosocial assessment with each family to understand strengths and service needs. Facilitates a team review of the biopsychosocial assessment. Provides short-term counseling, crisis intervention, risk assessment, safety planning, and psychoeducation (not psychotherapy). Collaborates with the Administration for Children’s Services (ACS) and/or preventive service agencies when a child’s welfare is involved. Participates in ACS conferences acting as an advocate for families. Makes referrals and appropriate community linkages. Facilitates group work (e.g., with young people, with fathers, etc.). Communicates and collaborates with service providers to enhance engagement and ensure quality services. Coordinates safety planning when needed. Prepares families and children to accept services. Provides educational training to staff. Facilitates quarterly family meetings with shelter staff to discuss planning efforts and progress. Prepares exit packets for families moving to permanent housing. In the event of an emergency, Essential Employees are required to report to work as scheduled. Duties and responsibilities are subject to change based upon the assessment of company needs.

SKILLS AND QUALIFICATIONS

Master’s Degree in Social Work from an accredited school of Social Work. Must be a Licensed Master Social Worker (LMSW). Knowledge of child and adolescent development; emotional/behavioral health; mental health, parent-child relationships; family dynamics and diagnostic classification. Strong expertise in strength-based, solution-focused, and family-centered practice. Knowledge of guidelines, policies, and regulations relating to child welfare, safety, permanency. Knowledge and experience with group work, as well as working with diverse cultures and ethnicities. Must be able to communicate effectively (verbally and in writing). #J-18808-Ljbffr HOME/LIFE SERVICES INC.