Aviation Security Manager, North America Aviation Security

Job Overview The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide leadership, and oversight for Amazon Air’s (AIR) cargo transportation business. The AvSec Manager will be responsible for defining and driving new initiatives for the transportation supply chain involving Amazon owned and third‑party (3P) delivery methods. This includes independently determining risk‑based security standards, exercising discretion in interpreting and applying airport and federal regulations, and making decisions regarding compliance approaches and standardized processes. The AvSec Manager serves as the interface between AIR and AvSec leadership, and will be responsible for exercising independent judgment in identifying, reporting, and leading the correction of non‑compliances and deficiencies. The successful candidate will serve as a point of contact for regulatory engagement, lead the correction of non‑compliance with established security policies and procedures, and develop and improve processes to ensure operational integrity, owning goals and performance targets for their respective region. The AvSec Manager supports the AIR operation program as the subject matter expert on interpreting, implementing, and validating security requirements, to ensure associates, 3P vendors, visitors, and assets (people, property, and data) are secure and the organization is prepared to properly respond to various security related incidents. The candidate must have a demonstrated ability to exercise independent judgement, utilize their security expertise and management strength to challenge conventional wisdom, think strategically, and communicate effectively. Key Job Responsibilities Prioritize team resources and tasks to meet AvSec’s targets and goals in an ambiguous environment. Lead the business to meet aviation security best practices, regulatory compliance, serving as a subject matter expert in aviation security. Develop the workforce strategy to meet long‑term process targets, including hiring and development. Identify and analyze gaps in compliance with security procedures and regulatory standards, including physical security design standards and policies. Lead Security Management Systems (SeMS) processes for risk mitigation. Develop new and evaluate existing security standards by establishing workflows, Service Level Agreements (SLAs), and operational excellence mechanisms to ensure customer outcomes are data‑driven, measured, and validated. Additional Responsibilities Set and clarify requirements and expectations with associates and leadership at each facility. Create security and quality initiatives that continuously improve processes and mitigate deficiencies. Provide job‑specific training to associates and oversee staffing qualifications and ensure required levels are maintained. Work closely with site leaders and support staff to ensure ongoing support for AIR security initiatives and policies. Collaborate with AIR regional leadership and 3P service providers. Manage timely, ethical, and professional investigations into security incidents and violations. Serve as Amazon’s representative for Transportation Security Administration (TSA) inspections and inquiries; investigate allegations of regulatory violations and mitigate regulatory enforcement. Utilize Security Management Systems (SeMS) to identify the root cause for failures and develop mitigating actions to reduce risk. Conduct visits, assessments, and audits of processes and records. Implement security and shrinkage control programs to protect assets from loss due to internal/external theft and operational issues. Operate 24/7: work all shifts, including nights, weekends, and holidays as necessary. Span of Authority Oversees a single facility within a geographic region, including the hiring and development of team members, supporting operational leadership, managing difficult problems, mitigating immediate risks, and deciding escalation requirements. Eligibility Qualifications This role is regulated by the TSA and is subject to requirements imposed by the U.S. Customs and Border Protection (CBP) because it requires access to U.S. CBP‑regulated areas. Successful candidates must complete all TSA and U.S. CBP screenings. Hired employees will have unescorted access privileges to airport security identification display areas (SIDA) and must pass security screenings required by the FAA, DHS, and TSA. This position may be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine a candidate’s history of DOT drug and/or alcohol violations or refusals before hiring into a safety‑sensitive position. The position requires an employee’s full and unimpaired skills and judgment to safely execute duties ensuring safety and security of Amazon AIR personnel, third‑party contractors, airport personnel, cargo, and equipment. It is designated as a safety‑sensitive position and is subject to mandatory pre‑employment and, where permitted, post‑hire drug testing. A Day in the Life The AvSec Manager will ensure the security of Amazon's associates, assets, and data at an AIR Cargo facility. The day involves leading site compliance with TSA regulations, Amazon policies, and local regulations, assessing brand and regulatory risk factors, evaluating opportunities to improve compliance, and mitigating discovered risks. The manager uses independent judgment to investigate cases that expose the company to regulatory risk, makes recommendations, and drives engagement strategies to foster compliance among associates and leaders. Beyond day‑to‑day operations, the role contributes to strategic security initiatives, analyzes incident trends to identify systemic issues, participates in regional security planning, provides input on policy development, and helps shape AvSec’s approach to emerging aviation security challenges. This position offers a pathway to develop strategic thinking skills while maintaining strong tactical execution. About the Team The AvSec team is responsible for security, loss prevention, and regulatory compliance at Amazon. The organization is built around four core pillars: Security Management Systems, Programs and Quality Assurance, Security Operations, and Credentialing. The team focuses on identifying and mitigating risk to people, Amazon assets, brand, and regulatory compliance by developing, implementing, and continuously improving best‑in‑class aviation security procedures and guardrails across Amazon’s operations. Basic Qualifications Experience handling confidential information. Experience in a combination of corporate security management, transportation/supply chain operations, or aviation security. Experience with all Microsoft Office applications. 3+ years of experience in a security or investigations related field or related Bachelor degree. Preferred Qualifications 5+ years of aviation regulatory compliance experience. 5+ years of conducting workplace risk investigations. Experience developing strategies that influence leadership decisions at the organizational level. Experience handling ambiguous or undefined challenges through strong problem‑solving abilities. Experience with process improvements (Lean Six Sigma and/or Kaizen). Experience with physical security control and surveillance systems. Experience conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation. Ability to assess risks and challenge current practices to develop and deliver innovative solutions that meet or exceed customer expectations. Business continuity experience. Equal Opportunity Employment Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County Applicants (Fair Chance Ordinance) Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including adhering to company policies, exercising sound judgment, effectively managing stress, working safely and respectfully with others, exhibiting trustworthiness and professionalism, and safeguarding business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our Inclusive Culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr