Order Fulfillment Specialist

Position Summary The Order Fulfillment Specialist is a Warehouse role responsible for the end-to-end fulfillment of our complex, highest-volume accounts. This individual will act as the floor-level subject matter expert for those customers, executing strict routing, specialized labeling, and high-volume consolidation. By owning these accounts, the role ensures zero-defect shipments, while protecting the daily capacity of the broader warehouse team. Core Responsibilities Order Fulfillment: Serve as an Order Fulfillment Specialist for daily parcel volume, weekly consolidated hub shipments, and large-scale automotive orders assigned. Strict Compliance & Labeling: Execute complex, customer‑specific labeling and routing requirements with a zero‑defect mentality, specifically for strict automotive industry standards. Workflow Staging & Load Management: Proactively pick, prep, and stage freight earlier in the week (Monday–Thursday) to prevent dock bottlenecks and eliminate Thursday/Friday shipping delays. Quality Assurance: Perform visual audits, cycle counts, and final QA checks on all outbound freight prior to dispatch to prevent vendor chargebacks and ensure 100% compliance with customer routing guides. Communication: Work directly with the Warehouse Manager and Customer Service reps to report on the status of outbound freight and highlight any potential inventory shortages before they impact cut‑off times. Ensure ASN compliance: Send Advanced Shipment Notices as necessary to prevent vendor chargebacks and ensure 100% compliance with customer routing guides. Complete Inventory Cycle Counts: Execute accurate cycle counts to ensure up-to-date inventory accuracy. Pack and Ship Orders: Re‑package products as needed by weighing/counting items and ensuring the accurate quantity is in each box. Location Tonawanda, New York Requirements High School Diploma or Equivalent. 4-6 years of order fulfillment or warehouse experience. Ability to read and communicate both verbally and written in English. Proven experience in warehouse operations, specifically in high-volume pick/pack, parcel processing, and LTL/TL freight loading. High attention to detail with an understanding of strict vendor compliance and custom routing guides (automotive experience is a major plus). Ability to work independently and manage a structured weekly workflow without constant direct supervision. Experience with Warehouse Management Systems (WMS), barcode scanners, and shipping software. Forklift certification (or ability to obtain one) to manage large, consolidated pallets. Strong organizational skills to manage staged inventory across multiple days prior to final shipment. Experience with JD Edwards ERP system or another ERP system preferred. #J-18808-Ljbffr