Network Engineer - Operations

Job Description: Building trusted markets — powered by our people At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. To support strong partnership and team connection, this role follows a four day in office work model. Location Overview Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth. Role Overview The Network Engineer - Operations, is a core member of Cboe’s global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers—owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding—while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes. The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function. This role follows a M-F 9:00 AM to 6:00 PM schedule. Your responsibilities will be: Engineer and support customer connectivity across on‑prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency‑sensitive trading systems Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement The ideal candidate has Minimum Qualifications 2+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 2+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort Preferred Qualifications Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar Benefits and Perks of working for Cboe Global Markets We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Fair and competitive salary and incentive compensation packages with an upside for overachievement Generous paid time off, including vacation, personal days, sick days and annual community service days Health, dental and vision benefits, including access to telemedicine and mental health services 2:1 401(k) match, up to 8% match immediately upon hire Discounted Employee Stock Purchase Plan Tax Savings Accounts for health, dependent and transportation Employee referral bonus program Volunteer opportunities to help you give back to your communities Some of our associates’ favorite benefits and perks include: Complimentary lunch, snacks and coffee in any Cboe office Paid Tuition assistance and education opportunities Generous charitable giving company match Paid parental leave and fertility benefits On-site gyms and discounts to other fitness centers More About Cboe Global Markets We’re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. #LI-CP1 This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Salary Ranges (applicable for US locations only) At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $85,000-$121,000, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location. This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs. Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes. Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest. Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links: Equal Employment Opportunity is The Law (in English) Equal Employment Opportunity is The Law (in Spanish) Equal Employment Opportunity is The Law (Supplement) E-Verify Participation Poster (English & Spanish) Right to Work Poster (English) Right to Work Poster (Spanish) If you have been contacted about a job opening at Cboe by someone that does not have a @cboe.com email, this is NOT a trusted source. Cboe only utilizes emails from @cboe.com or Linkedin messaging for recruitment purposes. Cboe does not use any other third-party messaging applications. We recommend that you refrain from responding to Cboe recruitment emails that are not from a cboe.com email address and to file a complaint with the Internet Crime Complaint Center IC3 at If you have further questions, please reach out to the Cboe HR team at View email address on click.appcast.io