Product Director

Director of Product, Ramps & Identity (Fintech · Global Payments)

Working directly with the CTO, you'll own product for Rise's ramps and identity surfaces - the two systems every customer touches first and trusts most. This is a hands-on, technical product role, not a coordination seat: you'll set direction, sit in the architecture discussions, negotiate with providers, dig into the funnel data yourself, and be accountable for the outcomes. Multiple engineering leads report to you, each owning a product area - so you're accountable for delivery, not just for the plan.

Ramps: money in and money out

• Own the end-to-end product for funding and payout - ACH, wires, SEPA, local rails in the markets we serve, and stablecoin and crypto on/off-ramps.
• Own the customer experience of moving money: time to first successful deposit, payout success rate, settlement times, and the clarity of every state in between (pending, held, returned, failed).
• Drive rail and provider strategy: evaluate, select, and negotiate with banking partners, PSPs, and on/off-ramp providers, and own the business case for each - coverage, cost per transaction, FX spread, settlement speed, and reliability.
• Lead new market and new currency expansion - which corridors we open next, what rails they require, and what it takes to launch them.
• Own the economics: transaction cost, FX, fees, and margin on money movement, with a clear view of unit economics per corridor and per rail.
• Reduce failure and friction - returned payments, rejected transfers, mismatched beneficiary details, reconciliation breaks - and turn recurring support load into product fixes.
• Set direction on the hard parts underneath the surface: how balances stay correct, how a duplicate or timed-out payment is handled, how we reconcile against providers, and what happens when one fails. You don't need to build these - you do need to reason about them and decide what gets prioritized.
• Define and own provider redundancy: what happens when a rail or provider goes down, and how quickly we route around it.

Identity: turning verification into product

• Own what we build on top of verified identity. Our compliance team owns collecting and adjudicating KYC and KYB; you own what that verified identity becomes for the customer - onboarding that pre-fills itself for anyone we already know, credentials a customer can present to a partner instead of starting a new application, counterparties who can recognize each other without exchanging documents, and verified status that unlocks higher limits and new products automatically.
• Rebuild onboarding around what we already know. Verification is where we lose people - every step a returning or already-verified customer has to repeat is a step you should be deleting. You own pass rates and time-to-verified.
• Build the attestation layer as a real product: what Rise vouches for, how a customer sees and controls it, how it stays current, and what happens when it expires or is withdrawn.
• Build federation - the surface that lets a customer take their Rise-verified status to a partner, protocol, or counterparty, and lets us accept identity that was established somewhere else. This is greenfield and it's yours to define.
• Ship business identity as more than a form: an org, its owners, its signers, and its counterparties, modeled once so that adding a new entity, a new payer, or a new market doesn't mean starting from zero.
• Turn verified identity into leverage elsewhere in Rise - limits that lift themselves, products that unlock without an application, payouts that clear faster because we already know who's on both ends.
• Give customers something to look at: clear status, clear reasons, and a path forward when something is pending or fails. Trust is a UX problem as much as a controls problem.

Product leadership

• Lead a group of engineering leads, each accountable for a product area. You set the priorities, hold the bar on quality and pace, keep the areas coherent with each other, and own what ships and when.
• Grow those leads: give them room to own their product, back their judgment, and be the person who makes their work land with the rest of the company.
• Own the roadmap across both areas: strategy, prioritization, sequencing, and the trade-offs, with the CTO as your closest partner.
• Write clear, specs and decision records that engineers can build from.
• Work directly with compliance, finance, operations, support, and engineering - these products sit at the intersection of all of them.
• Be the internal and external voice for these products: partner conversations, provider reviews, customer escalations, and enterprise diligence.

What We're Looking For

Required

• Authorized to work in the United States and U.S.-based.

• 8+ years in product management, including senior or leadership scope, with a track record of owning outcomes rather than backlogs.

• High ownership, accountability, and the capacity to execute. Multiple engineering leads will report to you, so you own delivery as well as strategy - the results are yours.

• Experience leading engineers, or leading through engineering leads, and getting products shipped through them.

• Deep understanding of blockchain and crypto payment ecosystem.

• Direct experience with crypto on/off-ramps, and banking integrations.

• Experience with KYC/KYB and identity verification products to help plan Rise's own identity products.

• Comfort working closely with compliance and regulatory stakeholders - you can hold a serious conversation about AML obligations.

• Excellent communicator. You can sell an idea internally and externally, and present the product credibly to customers, partners, and providers - clear in writing, strong in the room, and persuasive without needing a 20-page memo.

• Experience with Ethereum based products like wallets, exchanges, ramps, or tokens.

Nice to have

• Experience launching payment corridors in multiple countries or regions.

• Experience in a regulated, funds-handling environment (MSB, EMI, licensed payments business).

• Data fluency - you write your own queries (SQL) and build your own funnel analysis rather than waiting on someone else.

• AI powered workflow, using AI daily to accomplish your work.

• Fraud and risk product experience.

Compensation & Benefits

• Base salary: $190,000–$230,000, commensurate with experience.

• Meaningful equity in a growing company.

• Unlimited PTO and a flexible work schedule - we care about outcomes, not hours.

• 401(k) with a 3% company contribution.

• Fully remote within the United States.

Why Rise

Ramps and identity are the front door to a global payments platform - the parts customers judge us on first and trust us with most. You'll own both, with real scope, real autonomy, and a direct line to the CTO.

The problems are genuinely hard: dozens of rails, dozens of jurisdictions, fiat and stablecoins, and a regulatory floor you can't compromise on. If you want a seat where product judgment translates directly into money moving faster, cheaper, and more reliably for real people, this is it.

Growth: This role is deliberately unbounded. You'll be in the rooms where the real decisions get made - strategy, partnerships, pricing, roadmap, the hard calls - not briefed on them afterward. There's no approval chain to grind through and no committee between you and a decision. If you see something worth doing, you're empowered to go do it, and the only real constraint is your own judgment about what matters most.

That makes this a great fit for someone genuinely ambitious. If you want to own more over time, build a team around you, and take on scope well beyond ramps and identity, this is a place where that happens fast and on merit - we'd rather grow the people already doing the work than hire above them. Come in wanting more than