Quality Assurance Analyst
32BJ Funds
32BJ Benefit Funds in New York, NY is seeking a Quality Assurance Analyst to provide technical assessments of member calls and PA notations in our Health Services unit. Reporting to the Supervisor, Health Services Quality Assurance, you will monitor calls, audit notes, and produce reports highlighting trends and improvement opportunities. The ideal candidate has 3+ years in call centers or health services, strong knowledge of Dynamics, Cisco, and V3, and excellent written and verbal #J-18808-Ljbffr
Vacancy posted 4 days ago
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