Program Manager - Des Plaines

Job Description

Job Description

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Position Summary:

The Program Manager is a pivotal leadership role responsible for ensuring high-quality patient outcomes, fostering a supportive culture for staff, and driving clinic productivity. This individual will lead clinical operations, supervise staff, and ensure compliance with best practices and regulatory standards. If you are passionate about making a difference in the lives of individuals overcoming substance use disorders and mental health challenges, we want to hear from you!

Key Responsibilities:

•       Patient-Centered Leadership: Foster a welcoming and positive culture focused on quality patient outcomes and staff retention.

•       Clinical Supervision: Conduct regular, scheduled individual supervision meetings with counselors and team meetings, documenting progress and outcomes.

•       Staff Development: Train new clinical and support staff, provide performance evaluations, and identify professional development needs.

•       Data and Productivity Management: Monitor clinic performance metrics, address areas of improvement, and drive staff accountability for results.

•       Clinical Documentation: Oversee and sign off on essential clinical documentation, including treatment plans, assessments, admissions, discharges, and continued stay reviews.

•       Crisis Intervention: Advocate for patients by addressing emergency situations and coordinating with the interdisciplinary team for effective care.

•       Direct Patient Care: Manage a partial caseload as needed, including conducting assessments, coordinating care with other health professionals, and reviewing patient progress against treatment goals.

•       Staffing and Recruitment: Participate in hiring decisions, recommend staff discharges, and build a cohesive, high-performing team.

Schedule Hours: Monday thru Friday 6:15am - 2:45pm; Rotating Saturdays 7:30am - 10:00am

Work Location: 484 Lee St., Des Plaines, IL

Start Date: ASAP

Pay Rate: $60,000 - $65,000

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Education and/or Experience: 

•       A bachelor's degree and 2-3 years of supervisory experience.

Certificates, Licenses and Registrations: 

•       State of Illinois Certified Drug and Alcohol Counselor (CADC) is required.