Apartment Maintenance Tech (temporary)

Pilot Property Management is a Seattle-area company specializing in multifamily real estate. As we continue to grow our portfolio of 1000+ units, we are strengthening our facilities operations to ensure consistent service, quality, safety, and operational efficiency across all properties. This is a full-time, temporary position expected to last from November 2026 to April 2027. Unresolved maintenance items are among the top reasons people leave an apartment. The ability of our team to quickly respond to and resolve issues is a key part of our business. While Maintenance Techs may complete some projects independently, we work as a team and the role requires professionalism and a customer service mindset.

SKILLS / QUALIFICATIONS / QUALITIES

2+ years general maintenance and repair experience, or related experience Prior customer service or property management experience preferred Great written and verbal English communication skills Attention to detail and pride in a job well done Self-motivated, with the ability to work independently and manage time effectively Coachable, receptive to feedback, and willing to follow direction Calm under pressure and able to maintain professionalism in intense or urgent situations Commitment to company policies, best practices, and service standards Adherence to Federal, State, and local fair housing laws High School diploma or GED required, higher education encouraged Furnishment and use of employee-owned tools

LICENSING, DRIVING, & BACKGROUND REQUIREMENTS

Valid Washington state driver’s license and insurable driving record (no DUIs) - candidates with an out-of-state driver license have 30 days from hire to obtain a valid WA license Comfortable navigating urban environments - this role requires daily travel between sites Reliable personal transportation required Must be able to pass criminal and driving background checks

PHYSICAL REQUIREMENTS

This role involves regular physical work, including frequent walking, kneeling, standing, bending, stooping, reaching,lifting upto 50lbsindependently, and climbing stairs and ladders. The position also requiresoperatinga large variety of tools and equipment, both indoors andoutdoorsin varied weather conditions.Adherence to company health and safety policies is required at all times.

DUTIES / RESPONSIBILITIES

The following describes the general nature and level of the work performed by the individual and is not intended to be all-inclusive. Itrepresentsessential elements and criteria necessary to successfully perform the job. It isgenerally agreedthat other duties may be assigned. Perform a wide range of general maintenance and repair tasks (lightcarpentry, drywallrepair, painting, caulking, fixture replacement, minor repairs, andappliance troubleshooting). Prioritize, schedule, and completemaintenancework orders based on urgency, safety concerns, and resident impact. Communicate professionally and courteously with residents to coordinate service appointments and provide status updates. Ensure all work is completed safely, efficiently, cost-effectively, and in compliance with applicable codes, regulations, and company standards. Plan and execute apartment unit turnovers to minimize vacancy time and ensure units arerent-ready. Conduct regular property inspections and proactivelyidentifymaintenance issues, safety hazards, and opportunities for preventative maintenance. Escalate work requiring licensed or specialized trade professionals whenappropriateandassistwith coordination as needed. Maintainaccurateandtimelydocumentation, including work orders, photos, receipts, invoices, and expense reports. Report, document, and communicate safety concerns, property damage, or operational risks promptly to supervisors or property management. Collaborate closely with the property management and facilities teams to ensure the physical condition and operational needs of each property are met. Uphold company values and providea high levelof customer service to residents, vendors, clients, and team members. Follow industry best practices and company procedures formaintenanceoperations, safety, and resident interaction.

COMPENSATION & BENEFITS

Wage: $23 - $29/hour 100% company-paid comprehensive health insurance (medical, vision, and dental) Company-paid Long Term Disability and Group Life Insurance 401(k) Retirement Savings Plan withcompany match Mileage reimbursement for business travel PTO benefit + paid company holidays

ADDITIONAL INFORMATION

Location: this is an in-person role, covering a portfolio of propertieslocatedacross the greater Seattle metro area (generally fromEverett to Tacoma). Team meetings and office-based tasks occur at our Seattle office. Work Environment:thisrole ispredominantly performedin the field at managed properties. Typical time allocation is approximately: 75-80% active maintenance work onsite, 10-15% travel between locations, and 10-15% office or admin (subject to change). Travel:Daily car travel between locations isrequired. Techs must have a reliable personal vehicle, maintain appropriate insurance coverage, and uphold an insurable driving record. Schedule:thisis a full-time40 hours/week position, Monday - Fridayapproximately 8:00am– 5:00pm. Hours may vary slightly depending on workload, resident needs, and assigned tasks. On-Call Expectation:thisroleparticipatesin an after-hours on-call rotation to respond to urgent or emergency maintenance issues.Technicians are required to be available during on-call weeks to receive phone calls and coordinate service for emergencies. Duration: this is a seasonal, temporary role expected to run through the end of April.Based on the company’s staffing needs and the employee’s performance, this position may be extended ortransitioninto a regular (non‑temporary) role. Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #J-18808-Ljbffr Pilot-Ventures-LL