Data Center Analyst II

Position Overview Job Type: Full-Time | Location: Dallas / Fort Worth, TX | Department: Operations | Reporting to: Data Center Manager | Work Location Type: #onsite IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference. IREN’s platform is underpinned by its expansive portfolio of grid-connected land and power in renewable‑rich regions across North America, Europe and APAC. With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever‑evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in. Join our dynamic, fast‑paced team as a Data Center Analyst II , where you'll play a pivotal role in HPC Data Center Operations. This is your chance to thrive in a high‑growth environment, driving impactful projects at the cutting edge of energy and technology infrastructure. Job Requirements 3‑4 years of experience in an operations support or analyst role, specifically focused on system maintenance and tool management within an IOC/NOC/SOC environment. Deep proficiency in maintaining and optimizing IOC tools, including ITSM ticketing systems (e.g., ServiceNow, Jira) and monitoring platforms (e.g., Splunk, Datadog). Proven ability to configure and tune alert thresholds, workflows, and automation rules for various infrastructure events (GPU cluster, network, facility). Experience with user access, permissions, and role‑based controls across critical operational systems to ensure security and compliance. Strong capability in generating operational metrics, incident summaries, and performance reports for executive review. Demonstrated skill in managing the RCA documentation workflow, ensuring timeliness, quality, and accurate data retention. Hands‑on experience creating and updating operational documentation and training materials for IOC staff. Technical knowledge of data integrity and compliance requirements for operational records and system logs. Proactive approach to identifying tool gaps and workflow inefficiencies to support continuous improvement and automation initiatives. Bachelor's degree in a technical field or equivalent experience in systems administration or operations support. Job Responsibilities Maintain and optimize IOC tools, including ticketing systems, monitoring platforms, dashboards, and alerting configurations. Manage user access, permissions, and role‑based controls across all IOC systems to ensure security and compliance. Configure and tune alert thresholds, workflows, and automation rules for GPU cluster, network, and facility events. Generate operational metrics, incident summaries, and performance reports for leadership review. Create, update, and organize RCA documentation; manage the RCA workflow to ensure timeliness, quality, and compliance with customer expectations. Support onboarding and ongoing training of IOC staff by preparing documentation, guides, and tool‑related resources. Ensure data integrity, accuracy, and retention of compliance across all IOC systems and operational records. Assist with continuous improvement initiatives by identifying tool gaps, workflow inefficiencies, and opportunities for better monitoring or automation. Compensation Actual compensation will be determined based on factors such as experience, qualifications. Overtime compensation for non‑exempt workers for hours worked over 40 per week. Relocation and Living‑out‑allowance (as applicable and based on successful candidate circumstances). 100% company‑paid health insurance premiums (medical, dental, and vision) for employees, 75% company‑paid coverage for dependents. Company‑paid short‑term and long‑term disability insurance. Voluntary life, critical illness, and accident coverage available. Health Savings Accounts (HSA) – when combined with the High‑Deductible Health Plan. Employee Assistance Program and wellness resources. 401(k) retirement plan with company match. Paid professional development and access to financial planning and legal services. Time Off & Leave Programs Paid Time Off (PTO) and paid holidays. Growth & Development Professional development to support certifications, continuing education, or role‑related training. Community & Culture Company events and team‑building activities. We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Participation Notice. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at #J-18808-Ljbffr Iris Energy