Director of Employee Growth and Development
Mmliving
Leadership Development & Coaching
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Coach and onboard new and existing leaders to enhance effectiveness and organizational alignment.
- Provide individualized coaching to team members as needed.
- Develop and oversee the Manager Growth & Development Program, including leadership assessments to measure competencies and identify development opportunities.
- Facilitate leadership retreats, offsites, and executive development sessions.
- Lead the annual Leadership Summit and ongoing leadership initiatives.
- Deliver leadership training, book studies, Lunch & Learns, and in-service education.
- Organizational Learning & Training
- Design, develop, and implement innovative training programs using adult learning principles.
- Serve as Program Director, Facilitator, Presenter, and Curriculum Developer for the Academy for Career Excellence (ACE).
- Implement Train-the-Trainer programs to build internal training capacity.
- Create and facilitate both in-person and virtual workshops.
- Partner with department leaders to assess training needs and develop customized learning solutions.
- Develop customer service and hospitality training programs aligned with organizational standards.
- Serve as a champion of organizational culture and employee well-being.
- Lead initiatives that enhance employee engagement and support a positive workplace environment.
- Function as a Chief Culture Officer to ensure alignment between values, behaviors, and organizational goals.
- Develop and implement strategies that support employee and resident well-being.
- Oversee and support programs that enhance resident and family experiences, including Satisfaction Surveys.
- Support Life Enrichment initiatives through meetings, training, and offsites.
- Facilitate and promote specialized service approaches, including: Dementia Training (Teepa Snow's Positive Approach to Care®); Eden Alternative®; Green House Project® (Pioneer Network); Grind Dining™ Program
- Support the implementation and training of resident communication tools such as Go Icon.
- Ensure customer service excellence across all levels of the organization.
- Lead and facilitate PROS (Professionals Redefine Organizational Success) leadership development sessions.
- Partner with executive leadership to drive organizational effectiveness and innovation.
- Facilitate strategic planning sessions and organizational offsites.
- Create and implement well-being strategies for employees and residents.
- Establish key performance indicators (KPIs) to evaluate program effectiveness.
- Measure outcomes related to engagement, retention, leadership development, and resident satisfaction.
- Analyze and report program outcomes and data to executive leadership and the Board of Directors.
- Use data-driven insights to continuously improve learning and development initiatives.
- Bachelor's degree in Organizational Development, Education, Business Administration or a related field; equivalent experience considered.
- 5-8 years of experience in training, leadership development, organizational development, or a related field.
- Senior living, healthcare, hospitality, or nonprofit experience preferred.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 2 days ago
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