SLA-Driven Process Analyst for IT Support Ops
nscglobal, usa
nscglobal, usa, is seeking a dedicated helpdesk support professional to provide assistance for assigned accounts. Responsibilities include ensuring adherence to service support contracts, managing customer satisfaction, and coaching supervisors. The ideal candidate will have 2-4 years of experience in helpdesk services, be a high school graduate, and possess strong skills in MS Excel, along with excellent communication and mentoring skills. #J-18808-Ljbffr nscglobal, usa
Vacancy posted 12 hours ago
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