Inside Auto Claims Adjuster - Midwest Zone

And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. The Inside Auto Claims Adjuster is responsible for investigating basic and occasionally moderately complex auto insurance claims. This role may handle non-represented claims and requires evaluating coverage, determining liability, and negotiating settlements. The adjuster works directly with claimants, insureds, and other involved parties to ensure timely, accurate, and customer-focused claim resolution. Ensure compliance with all regulatory requirements and company standards throughout the claim lifecycle. Investigate minor to moderately complex auto accidents and prepare clear, concise claim summaries. Evaluate auto claims to determine coverage, liability, and damages. Negotiate and settle claims in alignment with established guidelines and best practices. Maintain detailed and well-documented claim files, including notes, summaries, and decision rationale. Collaborate with internal teams to support efficient and customer-centric claim handling. 2+ years of prior claim handling experience preferred.

• Strong verbal and written communication skills with a demonstrated commitment to excellent customer service.
• Comfortable using technology and learning claims-related software and tools.
• This position is not available for California, Alaska, Washington, and Hawaii residents.

As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets. This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your resident state. Current employees and former employees seeking rehire at Allstate or its affiliated companies are not eligible for this sign-on bonus. Training Schedule : Monday-Friday 8:00AM-4:45PM. The hours of operation are Monday–Friday, 7:00 AM to 5:30 PM, with occasional rotational Saturdays. Shift assignments are confirmed following training completion.​ A dedicated workspace in your residence that is private and free from distractions. A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse). Connectivity reimbursement of $80 per month to offset a portion of your internet costs. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. Medical, dental, and vision coverage

• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Adoption reimbursement
• Tuition reimbursement
• Allstate Foundation donation match and grant opportunities

Auto Insurance Claims, Critical Thinking, Customer Service, Multitasking Compensation Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Note: Internal candidates are only asked to join on video;