HOST/HOSTESS

Job Description

Job Description

Who are we? 

We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. 

Nusr-Et boasts an extensive international presence, with about 30 restaurants strategically located in prominent cities across the globe, including New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. 

Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et.

The Host/Hostess is responsible for supporting the seamless running of the reception department by always providing the highest standards of customer care.  Assisting in running the day-to-day tasks of a high volume and energetic contemporary restaurant.  Is energetic, hardworking, self-motivated, has a keen interest in the hospitality industry, and a love of quality service and passion for food.

What do we look for?

• High School Diploma
• Good communication and organizational skills
• Ability to handle stressful situations and be able to prevent and/or handle emergency situations
• A cheerful, positive attitude when working with a variety of people, and being able to work well under pressure
• Responsible, neat and clean in appearance
• Strong communication skills with supervisors and team members
• Must be able to read, write and speak English

What will you work on?

• Checks in customers, matching with bookings and accepting customers chance if tables are available
• Supplies customers with requested information regarding restaurant facilities, customer telephones and taxis
• Show customers to their tables and passes responsibility to floor staff
• Passes messages to diners
• Works with restaurant staff to create a positive dining experience for guests
• Greets customers and answers all questions
• Alerts team members when tables need attention if they are not present and assist them in helping with their tables
• Has knowledge of the menu, with the ability to make suggestions
• Ensure tables are enjoying their meals and take action to correct any problems
• Collects payments from tables
• Checks reservations system for any VIPs, or special requirements for the day
• Performing relay duties in the restaurant
• Accepts table changes from supervisors & managers
• Processes new bookings, amending and canceling bookings as required
• Ensuring that the reception area is always kept clean and tidy
• Communicates all problems and ideas for improvement to management
• Communicates and work together with coworkers as a team
• Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so
• Follows management’s instructions and suggestions
• Attends meetings / training sessions as required by the management team
• Cleans tables and removes dishes after the customer leaves, or as needed 
• Carries loads of dirty soiled dishes to the dishwasher to be cleaned
• Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials
• Reset tables when a customer leaves for the next customer party
• Can remain focused and on-task
• Sweep and mops floors, even if items are broken or spilled

What’s in store for you? 

• Daily breakfast and lunch provided 
• Health Insurance, Vision Insurance, and Dental Insurance offered 
• Sick pay (based by state)
• Flexible schedule 
• Employee of the month nominations