IT Service Desk Analyst II - 24/7 On-Call Support
Boston Medical Center
Boston Medical Center is hiring a Technical Support Specialist to provide Tier 1 and Tier 2 support for IT services. This role requires responding to incidents, managing customer requests, and supporting various technologies including Windows systems. The position offers flexibility with on-call duties and is based in Towson, Maryland. Candidates should have at least an associate’s degree and relevant technical experience. Benefits include comprehensive health coverage and generous paid time off. #J-18808-Ljbffr Boston Medical Center
$58.49k - $93.58k
...in accordance with IT service level agreements, provide... ..., email, and remote support for the IT Service Desk. Additionally,... ...troubleshooting. Support Tier I analysts in resolving and... ...the IT Service Desk Call Center, ticket... ...components. Provide 24/7 on‑call support on...SuggestedWork at officeLocal areaRemote workNight shiftAfternoon shift$58.49k - $93.58k
...supervision and in accordance with IT service level agreements provides... ...phone, email and remote support for the IT Service Desk. Additionally, provides... .... Support Tier I analyst in resolving and training... ...Staffs the IT Service Desk Call Center, ticket processing,...SuggestedWork at officeLocal areaRemote workFlexible hoursNight shiftWeekend workAfternoon shift- ...Computer Operator II Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator II to support KITS and our government customer in Baltimore, MD... ...****@*****.*** or by calling (***) ***-**** to request accommodations...SuggestedLocal areaMonday to FridayFlexible hours
$22 - $26 per hour
CARCHEX, located in Cockeysville, Maryland, is seeking an IT Help Desk Associate to provide first-level support. The successful candidate will assist employees,... ...6:00 PM. The candidate should be prepared to be on call for weekend shifts if necessary. #J-18808-Ljbffr...SuggestedHourly payFull timeWork at officeMonday to FridayShift workWeekend work- Sharp Brains is seeking freelance EUC L1 / Smart Hands Support Engineers to deliver on-demand IT support at customer locations in Cockeysville, Maryland... ...able to work independently on-site. Availability for on-call assignments is preferred. A basic toolkit and own...SuggestedFreelanceRemote work
$22 - $26 per hour
Carchex, LLC in Cockeysville, MD is seeking an IT Help Desk Associate to provide first-level support and daily assistance to employees. The position requires effective troubleshooting of hardware and software issues while maintaining documentation of user requests. Applicants...Hourly payFull timeWork at officeWeekend work$33.4 - $50.13 per hour
...information, visit Job Description General Summary Under limited supervision, performs financial and clinical decision support services. Researches, design, negotiates and executes financial decision support projects with clinical and administrative staff....Work experience placement- ...contract assignment for Help Desk Support Technician (REMOTE). NOTE:... ...Creates tickets for all problems called into the Technology Helpdesk... ...Records activities in the service desk software system Updates/... ...Meeting Technographer / Helpdesk II Support Helpdesk Technician -...Full timeContract workWork at officeImmediate startRemote workNight shiftAfternoon shift
- ...distributor in the building automation industry is seeking a Technical Support Specialist to join their team in the Baltimore market. This... ....com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or...Hourly payFor contractorsLocal area
- ...Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...and update required information for all IT-related tickets utilizing ITIL Creation...Full timeFor contractorsWork at officeRemote workFlexible hours
- ...growth. The Technical Support Analyst I will report to the Technical... ...exceptional customer service. Our ideal... ...Answer incoming Support calls Research, analyze &... ...Proficient understanding of IT concepts including... ...working in a technical help desk environment...Temporary workWork experience placementWork at officeRemote workFlexible hoursShift workNight shiftWeekend work
$50k - $60k
Astera Cancer Care is seeking a Tech Analyst I to join its team in Owings Mills... ...role, you will provide critical support for end-user desktop incidents and service requests, ensuring a high-quality... ...requires participation in 24×7 on-call support. #J-18808-Ljbffr Astera Cancer...$18 per hour
...Call Center & Insurance Verification Representative Baltimore, MD 21215 Overview Salary Range... ...dental patients by providing exceptional customer service, appointment scheduling, and insurance verification support. This position is responsible for managing inbound...Hourly payFull timeWork at office$19 - $21 per hour
...Corporation is seeking a Help Desk Support Technician to join our team!... ...Support Technician will work in a Call Center environment, providing... ...will function as a Customer Service Representative (CSR). The... ...routers. Minimum of one year of IT call center support experience...Hourly payTemporary workFor contractorsWork at officeLocal areaFlexible hours$20 per hour
...Helpdesk Technician to provide phone support. The daily responsibilities... ...diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance... ...industry leader in Full-Stack Technology Services, Talent Services, and real-world...Contract workTemporary workWork at officeMonday to FridayShift work2 days per week- A staffing agency is seeking a Help Desk Support Analyst to provide technical support in a fully remote role. The position requires strong troubleshooting... ...procedures. Candidates should have experience in a Help Desk Call Center, as well as familiarity with Active Directory,...Work at officeRemote workDay shift
$71k - $89k
...be tied to the client in Harrisburg, PA. The role provides IT and technical support for public sector transportation agency(s), working with traffic... ..., and ITS Engineers/Technicians. Be available for on‑call support during infrequent off‑hour periods when needed. Qualifications...Temporary workWork at office- ...is looking to hire a full‑time IT Support Specialist to assist our IT... ...events, assist with conference calls, and perform general maintenance... ...you have excellent customer service skills and a love for hospitality... ...be perfect for this IT Help Desk position. ARE YOU READY TO JOIN...Full timeWork at officeWorldwideFlexible hours
- ...to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out...Local areaRelocationNight shift
- ...Network Support Technician Network Support Technician - Intermediate... ..., and collaboration with IT teams to support connectivity needs... ...Interface with contractor support service groups to ensure proper... ...Certifications (Required): IAT II certification (Must meet DoD 87...For contractors
$50k - $65k
...Stouffer Legal is hiring a Junior IT Technician to join our team in... ...line of practical technology support for our staff. The Junior IT... ...and software issues, support desk equipment and computers, and use... .... The right candidate is service-minded, calm under pressure, comfortable...Full timeTemporary workWork at officeRemote work$60k - $80k
...Whiting-Turner Contracting Company in Towson, MD is seeking a full-time Application Technician. This role involves providing technical support, delivering ERP software training, and collaborating with vendors to enhance business processes. The ideal candidate will possess...Full timeWork at office- ...Associate Technical Support Engineer Create the future of e-health together with us by becoming an Associate Technical Support Engineer... ...Support customers using CGM proprietary products by answering calls for technical support. Respond to customer inquiries and monitor...Flexible hours
$35 - $40 per hour
...engineering, administrative support, management... ..., and enrollment services. As a veteran-owned... ...project management, IT consulting, process... ...Job Title: Service Desk Technician... ...incoming service desk calls and log all request... ...providing tier I & II IT support in a service...Full timeFor contractorsRemote work- ...operates like a family: supporting each other both... ...a traditional IT helpdesk, you won't... ...Impruvon provides 24/7 critical support by... ...Support team shares on-call responsibility through... ...Base & Self-Service Document solutions... ..., application help desk, or client-facing service...Full timeRemote workFlexible hoursShift work
- Dormont Manufacturing Co is seeking an Associate Technical Support Engineer to provide exceptional support for customers using CGM proprietary... ...products. In this role, you will answer technical support calls, manage multiple open cases, and provide feedback to improve products...
- ...companies in Georgia. Role: Technology Support Technician (Tier III) TRAX is seeking a... ...troubleshooting technology help desk tickets. This position will be responsible... ...Responsible for necessary escalation of service issues · Dedicated to servicing the customer...Work experience placementWork at officeLocal areaMonday to FridayFlexible hoursNight shift
- ...Technical Business Analyst Location: Owings Mills MD Duration: 12 Months+ Rate: DOE Interview: Zoom call with Manager + 2 members from his team US citizens and those... ...analyst background Familiar - working with front end data points. Georgia IT, Inc.
- ...Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps... ...customer locations. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes #J-18808-Ljbffr...Local areaImmediate startRemote workShift workWeekend work
$64.4k - $95.8k
...are and what YOU can become The Product Support Engineer (PSE) will provide technical support... ...customer technical inquiries Monitor in-service problems and reliability of our products... ...is required to be part of a rotating on-call PSE team duty roster to provide after-...Permanent employmentFull timeWork experience placementImmediate startWorldwideFlexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Analyst II - 24/7 On-Call Support. Be the first to apply!
- entry level IT tech Towson, MD
- IT training Towson, MD
- IT lead Towson, MD
- IT site lead Towson, MD
- information technology software engineer Towson, MD
- information technology specialist Towson, MD
- information technology department Towson, MD
- IT coordinator Towson, MD
- it operations coordinator Towson, MD
- IT governance analyst Towson, MD



