B2B Support for Financial Services (German Speaker)

Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference!Your responsibilities and impact as B2B Support for Financial Services will be:In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products.Answering inbound calls, chats and emails from B2B clientsOffering support regarding their accounts and POSProving support for technical problems Troubleshooting for all upcoming issues companies face with their accountSupport customers with verification of accounts and unblocking of account Educating B2B clients on using the sales options in the best waySkills, qualifications, and interests you need to succeed in this role:A native level of German and a good level of EnglishKeeping up to date with financial topicsExperience in Customer Service preferred but not mandatoryAbility to walk customers through basic troubleshooting steps Being motivated and committed in your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Athens for an international career and life experienceHaving a valid Greek work permit (required)What’s in it for you?A full-time job, 40 hours a weekCompetitive Salary+ performance-related bonusPrivate Health insurance after 3 monthsSchedule: available to work in rotative shifts from Monday to Friday, 10 AM to 10 PMA private health insuranceA Quality Certified Management CompanyA recognized training delivered by the biggest brandsA complete relocation package including: Flight ticket to AthensHotel accommodation for 2 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the CompanyFlight ticket to your home and back every yearOther benefits: vouchers, discounts, free Greek classes, events, outings and parties all year roundYour Future Company:Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.Discipline(s): Customer ServiceJob type: Junior - 0 years