Order Verification Specialist

Landscape Structures Sales Order Entry

Landscape Structures Inc. has been the leading manufacturer of commercial playground equipment in the world for more than 50 years. Our employee-owned company designs community and school playgrounds that encourage kids of all ages and abilities to learn persistence, leadership, competition, bravery, support, and empathy through play. Landscape Structures pushes the limitsof design, inclusion, and playto help kids realize there is no limit to what they can do today and in the future. For a better tomorrow, we play today.

The essence of this role is to enter all sales orders efficiently, accurately and in the agreed upon turnaround time.

Values

• Innovation
• Commitment and Passion
• Integrity
• Team and Relationships

Duties and Responsibilities

• Complete initial verification of all orders submitted in Play365/CE for accurate order information
• Appropriately use system lookups to match orders to existing quotes
• Communicate with Rep Channel as needed to revise or update orders
• Connect order to our ERP system ensuring correct transfer of order information
• Key parts and freestanding orders
• Route orders to appropriate departments for further processing
• Review order summary and all information relating to the orders through email, Play365, SharePoint etc.
• Process final verification for all orders to ensure proper release to manufacturing
• Verify freight quotes, shipping methods, apply freight charges to orders as applicable
• Review orders for contracts, partnerships/alliances, and work with Finance as needed
• Work with RSMs and Order Engineering to apply discounts and contract pricing as needed
• Work with Planning and Shipping departments on ship date changes
• Prepare/review order acknowledgements and email to rep
• Accommodate ship date requests or escalate shipping requirements as needed
• First point of contact for change orders. Review, process if possible, and route to appropriate dept as needed.
• Efficiently process back orders and ship date moves and communicate effectively to the rep organization
• Assist in processing split shipments as needed
• Supply help to other departments as needed
• Other duties as assigned

Attributes

• Must interact well with the reps and their employees, and all internal areas especially accounting, customer experience, order engineering and custom areas
• Must have a dependable work attendance and productivity record
• Must have accurate and speedy typing and 10 key skills
• Must possess good communication and responsiveness skills
• Must have the ability to adapt to change in a fast-paced, flexible environment

Qualifications

• Requires high school diploma or GED
• Minimum of 2 years of experience in data entry, customer service, or office area strongly preferred
• Proficient in keyboard skills
• Experience in a manufacturing environment a plus
• Proficiency in English with excellent communication skills
• Experience with Microsoft Office, Play365, or AX Dynamics is a plus

The target hourly range is $18.50 - $22.20, depending upon qualifications and experience. The posted pay range reflects the expected compensation for a fully qualified candidate. Starting pay may be above or below this range based on job-related factors such as skills, experience, qualifications, and training needs.

In addition to hourly pay, the compensation package also includes eligibility for a profit-sharing opportunity. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical, dental, vision, life, and disability benefits; paid time off and paid holidays; 401(k) retirement plan and employee stock ownership plan.

Landscape Structures is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

Landscape Structures participates in E-Verify and will provide the federal government with your Form I-9 to confirm that you are authorized to work in the United States. See more here.