Quality Engineer

Summary: Responsibility for performing all Quality Engineering functions within the assigned Value Stream Team and for the customers they support. Such functions include, but not limited to:

- Review of incoming orders and technical data package customer requirements

- Preparation of quality control instructions and other quality procedures

- Support and oversight of first articles, quality inspections and audits in production

- Investigating, resolving and preventing product quality problems to include RCCA

- Evaluation, failure analysis and disposition of returned or rejected assemblies

- Review and disposition of defective components

- Coordination with vendors in resolving quality issues

- Cross-functional interactions with other team members to continually quality improvements

- Provide premier customer quality service and protect the Voice of the Customer

Essential Duties and Responsibilities:


• Identify and correct potential problems. Lead corrective action, preventive action, and continuous improvement activities for the value stream

• Drive quality improvement projects via action plans and other quality tools

• Preparation and approval of Inspection and Test Plans issued to the shop floor for standard / stock products in accordance with specifications

• Review/approve customer orders, confirming customer quality requirements can be met

• Control and approve Product Containment, Nonconforming Product, Customer NCRs and Field Complaints in accordance with QMS requirements

• Monitor quality trends and report routine/substantial developments to senior company leadership

• Evaluation, failure analysis and disposition of returned or rejected assemblies

• Review and disposition defective components found in manufacturing

• Coordination with vendors in resolving component Quality issues

• Coordinate with Quality Inspectors and Quality Techs assigned to production lines

• Adherence to all company procedures

• Function as a collaborative team member in ad hoc Continuous Improvement activities

• Support Team in evaluation of Quality Characteristics of Product

• Maintain a safe and orderly work area

• Other duties as assigned

Metric Ownership:


• Internal Quality: First Pass Yield and Scrap

• External Quality: Customer returns, Customer scorecards

• Corrective Action Response effectiveness

• DMR disposition, RMA Evaluation and Contract review timeliness

• First Article Inspection Report accuracy and review timeliness

Qualifications:


• Must be a US person: Citizen or Permanent resident due to contractual requirements

• Minimum 5 years' manufacturing experience with a certified QMS (AS9100 preferred)

• Bachelor's degree in engineering or related field (preferred, but will consider experiential offset)

• Process expertise in Logistics, Manufacturing and Supply Chain Management required

• Specialized skills, knowledge of standards/specifications unique to this role (RCCA, APQP, AS9102, IPC/WHMA-A-620 and J-STD-001 experience preferred)

• A3 Problem Solving, 5-Why, 8D, Leadership Standard Work experience preferred

• Proficiency with ERP systems in a manufacturing environment. Epicor knowledge a plus

• Strong ability to Lead and Mentor as an Individual Contributor

• Excellent interpersonal, presentation and written skills

• Strong Microsoft Office suite skills: specifically Excel and PowerPoint and ability to create macros, pivot charts and other graphics

• Strong analytical thinking, organizational skills, and ability to use data to make informed recommendations and decisions

• Able to operate independently and with a sense of urgency and accountability

• Strong auditing and investigative traits

Must be US Person - USA Citizen or Permanent resident to be eligible to apply.

PM19