Receptionist

Job Description

Job Description

We are looking for a dependable Receptionist to support daily front-desk and dispatch operations in California. This opportunity is ideal for someone who can coordinate transportation activity, manage incoming calls, and keep scheduling details organized in a fast-paced environment. The right candidate will be comfortable working with Word and Excel while maintaining accurate information for drivers, riders, and client locations.

Responsibilities:

• Coordinate pick-up and drop-off assignments by directing drivers and riders to the appropriate client locations.

• Monitor active transportation schedules and keep real-time records of which drivers, riders, and clients are currently assigned or en route.

• Answer and route incoming calls through a multi-line phone system while providing attentive front-desk support.

• Maintain organized scheduling documents and client location details using Microsoft Word and Excel.

• Update dispatch information promptly to help ensure timely service and accurate communication across all parties.

• Support general receptionist activities, including responding to inquiries and relaying messages clearly and efficiently.

• At least 1 year of experience in a receptionist, dispatch, or similar administrative support role.
• Ability to manage a multi-line phone system and handle a high volume of inbound calls professionally.
• Working knowledge of Microsoft Word and Microsoft Excel for scheduling and record maintenance.
• Strong organizational skills with the ability to track multiple drivers, riders, and client details at once.
• Clear verbal communication skills and a customer-focused approach to front-office interactions.
• Ability to work accurately in a fast-moving environment while balancing phone coverage and dispatch coordination.