Kalia Theatre (new Waikiki Luau site under construction) Housekeeping Supervisor

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward‑thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry‑leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location Overview The Housekeeping Supervisor at Kalia Theatre is responsible for administering and coordinating housekeeping functions in assigned sections. Responsibilities Inspect Facilities Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. Inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked. Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. Maintain key control. Handle items for \"Lost and Found\" according to the standards. Monitor cleanliness and orderliness of Facilities Attendants’ carts, linen closets, control closets, stairways and landings. Oversee the daily assignment of duties, ensuring Facilities Attendant carry a work assignment. Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift. Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. Assist with training of Housekeeping staff. May be required to clean rooms as business needs dictate. Ensure completion of cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent required. College course work in related field helpful. At least two to three years of progressive experience in a hotel or related field preferred. Previous supervisory responsibility preferred. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Benefits We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions Paid holidays Paid vacation Paid sick leave (provided in accordance with applicable law) Employee assistance program (EAP) Educational opportunities / Tuition reimbursement Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year Up to 20 days of paid vacation per year, based on classification and length of service 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part‑time positions Posting Date This job opening was posted on October 30, 2026 and will remain open for at least 60days. #J-18808-Ljbffr