Care Coordinator and Office Assistant

Job Description

Job Description

Care Coordinator & Community Outreach Specialist

CareBuilders at Home – Sandy, UT

$22–$26/hour depending on experience + performance bonuses
Full-Time | Monday–Friday | In-Office
Caregiving or CNA experience required

About the Position

CareBuilders at Home is looking for an experienced Care Coordinator & Community Outreach Specialist to join our growing team.

This position is ideal for someone with caregiving or CNA experience who enjoys helping people, solving problems, staying organized, and building relationships.

You'll coordinate care for our clients, support our caregivers, occasionally step in to provide care when needed, and help build relationships with referral partners and the community.

What You'll Do

Care Coordination & Client Support

• Coordinate client and caregiver schedules

• Match caregivers with clients based on care needs, skills, and availability

• Find coverage when caregivers call out

• Communicate with clients, families, and caregivers

• Help onboard new clients and coordinate the start of care

• Follow up with clients and families to ensure satisfaction

• Assist with client visits and reassessments

• Maintain accurate client and caregiver information

• Help resolve client and caregiver concerns

Caregiver Support

• Serve as a resource and point of contact for caregivers

• Assist with caregiver onboarding and training

• Help reinforce company policies and care expectations

• Build positive relationships with our caregiving team

Hands-On Care When Needed

• Occasionally cover caregiver shifts when unexpected staffing needs arise

• Provide compassionate, non-medical in-home care within the scope of our services

Community Outreach & Business Development

• Build relationships with senior living communities, healthcare professionals, social workers, and other referral partners

• Participate in networking and community events

• Follow up with referrals and potential clients

• Help increase awareness of CareBuilders at Home in the community

• Assist with marketing and business development activities

What We're Looking For

Required

• Previous professional caregiving experience

• Experience in home care, assisted living, hospice, CNA, or a similar caregiving environment

• Strong communication and organizational skills

• Ability to manage multiple priorities and changing situations

• Comfortable using computers, email, and scheduling software

• Reliable transportation

• Willingness to occasionally cover a caregiver shift when needed

Preferred

• CNA certification

• Previous home care or care coordination experience

• Leadership or caregiver supervision experience

• Customer service, sales, networking, or community outreach experience

The Right Person Will Be Someone Who

• Understands the realities of caregiving

• Stays calm and solution-focused when things change

• Takes initiative and follows through

• Enjoys working with seniors, families, and caregivers

• Is comfortable meeting new people and building professional relationships

• Is willing to jump in and help when the team needs it

• Wants to grow professionally

What We Offer

• $22–$26/hour depending on experience

• Performance-based bonuses

• Paid training

• Full-time Monday–Friday schedule

• Supportive, family-oriented work environment

• Opportunity for professional growth and increased responsibility

• Opportunity to grow into leadership, community relations, and business development

As CareBuilders at Home grows, there will be opportunities for team members who demonstrate strong performance and initiative to take on greater responsibility and earn additional performance-based incentives.

About CareBuilders at Home

CareBuilders at Home provides compassionate, non-medical in-home care that helps seniors and individuals remain safe, comfortable, and independent in their own homes.

Our services include companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders and support, respite care, and assistance with activities of daily living.

We believe great home care starts with great people. Our team works together to provide exceptional care while supporting the caregivers who make it possible.

If you're an experienced caregiver ready to take the next step in your career, we'd love to meet you!

Apply today to join the CareBuilders at Home team.