Director, Call Center Operations & Customer Experience
Nearu
NearU Services is looking for a Director of Call Center Operations in Charlotte, North Carolina. This strategic role focuses on optimizing multi-location call center operations and driving performance through data-driven decision-making. The ideal candidate will have over 7 years of leadership experience in call center environments and a strong passion for delivering exceptional customer experiences. You will lead operations, mentor teams, and establish KPIs to improve customer satisfaction and operational efficiency. NearU offers a competitive salary, along with career growth and leadership development opportunities. #J-18808-Ljbffr Nearu
Vacancy posted 3 days ago
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