Customs Trade Agent

Responsibilities Coordinate the documentation required by U.S. Customs and Government Agencies for entry of goods into the U.S. on behalf of importers. Provide impeccable customer service to clients and internal stakeholders. Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet resources, or customs manuals. Perform data entry and processing of various import‑related documentation for submission to U.S. Customs, handling limited PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements. Adhere to all international importing regulations. Work closely with other internal staff and departments to deliver a high level of service to customers. Process agency brokerage shipments. Ensure all government and organizational policies are followed. Perform other duties as assigned. Qualifications A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment, with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment. Excellent verbal and written communication skills. Strong organizational and interpersonal skills. Ability to handle a high volume of work and time‑sensitive tasks. Ability to work independently with minimal supervision. Ability to use multiple systems and reference materials and interact with internal staff and management at all levels. Preferred Qualifications Experience with 10‑key data entry, creating documents, and meeting quality and quantity guidelines in a data‑driven environment. Experience using the Microsoft Office Suite, including Excel, Outlook, Word, and MS Teams. Pay: $16.85 - $18.50 Shift: Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may also be necessary. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. #J-18808-Ljbffr