Bilingual (Spanish/English) Customer Service Representative (CSR)
Back Bay Staffing Group
Customer Service Representative
Bilingual (Spanish/English) customer service representative needed immediately for a long term temporary assignment at a Saugus corporation. Start date: immediately. Where: Saugus, MA. Hours: Tuesday through Saturday from 10:00AM to 6:00 PM. Required: Spanish/English bilingual, must be able to pass background and drug test. Essential duties/responsibilities: providing exceptional customer service and efficiently handling patron issues; process applications for walk-in patrons; perform account maintenance, including account changes, transponder changes, re-certifications, additional tag requests, replenishments, adjustments, and statement requests; assist in the reduction of production backlog (i.e. web applications, add tag requests, etc.); contact customers for additional account information; prepare reports to include daily walk-in report; audit work for accuracy; cash out and prepare deposit at end of shift; assist in opening and closing the office as needed. Spanish/English speaking is necessary.
Back Bay Staffing GroupVacancy posted 23 hours ago
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