IT Support Technician

Requirements Must have: Experience in IT support, such as help desk or desktop support Strong working knowledge of Windows operating systems, core networking concepts, Wi-Fi, Ethernet, VPN, and printer or print server troubleshooting Ability to work independently and communicate effectively by phone Flexibility to provide occasional after-hours and weekend support on a rotating on-call basis Excellent troubleshooting ability with a composed, patient approach under pressure Dependable, punctual, and detail-focused Bachelors degree or equivalent experience English fluency required Day shift availability required Responsibilities: Deliver daily desktop and hardware assistance, including startup, setup, configuration, and troubleshooting Investigate and resolve networking and connectivity problems Support and maintain office printers and print servers Respond to employee support requests, including occasional evening and weekend coverage Configure new workstations, peripherals, and zero or thin clients through Azure Provide backup assistance to our senior IT staff and elevate complex issues when needed Record recurring incidents and basic troubleshooting procedures Maintain a professional, service-minded approach while supporting a time-sensitive finance office Company: We are Private Capital Management, a SEC-regulated investment firm based in Naples, Florida, and we operate from a single-office, in-person environment. We are seeking a dependable, hands-on IT Support Technician to join our small but essential technology team. This role offers broad, practical exposure in a real-world business setting, working alongside experienced IT professionals who can help develop our systems, networking and cybersecurity capabilities. We offer competitive compensation starting from $60,000 per year, salary growth based on experience, and benefits including 401(k), 401(k) matching, health, dental, vision, paid time off, tuition reimbursement, and a merit-based annual bonus. #J-18808-Ljbffr Private Capital Management