Food Quality Assurance Coordinator

Food Quality Assurance Coordinator

LSG Sky Chefs seeks a Food Quality Assurance Coordinator to support safe, consistent, high-volume airline catering operations. In this role, you will monitor food safety and quality programs, perform routine inspections of production areas, and verify compliance with HACCP, GMP, airline, and regulatory standards. You will investigate nonconformances, support root-cause analysis, and track corrective actions. The coordinator trains staff on quality and hygiene procedures, maintains accurate QA documentation, prepares for customer and regulatory audits, and partners with operations to drive continuous improvement in product quality and on-time performance.

Responsibilities

• Monitor and enforce food safety and quality standards in high-volume production
• Conduct routine facility, process, and product inspections
• Verify compliance with HACCP, GMP, airline, and regulatory requirements
• Investigate quality issues and support root-cause analysis and corrective actions
• Maintain QA records, logs, and reports to support audits and traceability
• Assist with preparation for customer, airline, and regulatory audits
• Train production staff on food safety, hygiene, and quality procedures
• Collaborate with operations to improve processes and reduce defects
• Track quality KPIs and communicate trends to management
• Support implementation of continuous improvement initiatives in QA

Required Skills

• Food safety (HACCP)
• Good Manufacturing Practices (GMP)
• Quality auditing and inspections
• Root-cause analysis and CAPA
• QA documentation and recordkeeping
• Regulatory compliance (FDA/USDA/local)
• Statistical or basic quality tools
• Training and SOP implementation
• MS Office and QA systems
• Sanitation and hygiene standards