Night Lead Licensed Case Manager, Behavioral Health

Lead Licensed Case Manager (FT, Night, 7pm-7:30am, every other weekend) King of Prussia, Pennsylvania, United States Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Earn More with Shift Differentials Maximize your earnings with additional hourly pay:

• $2/hr -> Monday-Thursday Nights
• $3/hr -> Friday-Sunday Nights
• $2/hr -> Saturday-Sunday Days

What You'll Do: The Lead Case Manager provides direct clinical case management services while serving as a clinical resource and workflowleadwithin thewalk-in,Observation, and CSU units. This positioncoordinatespatient care,facilitatesinterdisciplinary communication,supportstreatment planning and discharge coordination, andensurestimelyand compliant clinical documentation. The Lead Case Manager promotes patient-centered, recovery-oriented care whilesupportingpatient flow, continuity of care, andconsistent application of established clinicalandoperationalstandards. The Lead Case Managermodelsclinical excellence, collaboration, and professionalism whileserving as a peer resource to supportefficient unit operations and high-quality patient outcomes. Clinical Care Coordination & Treatment Planning Managedailypatient cases across the walk-in,Observation,and CSU units byfacilitatingadmissionassessmentsand developing individualized, person-centered stabilization ortreatment plans designed for brief intervention. Complete, review, and obtain signatures for treatment plans with patients and involved parties, ensuring understanding and engagement in the treatment process. Gather collateral information from patients, family members, and other involved parties to support comprehensive assessment, treatment planning, and discharge recommendations. Coordinate patient care with the interdisciplinary treatment team to ensure services are integrated, patient needs are met, and safety is maintained throughout the episode of care. Identify service gaps and facilitate appropriate referrals and discharge planning to ensure continuity of care and successful transition to community-based services. Monitor Observation Unit census and available community placement options to support timely patient flow and disposition planning. Documentation & Compliance Maintainaccurate,timely, and complete clinical documentation within the medical record, including assessments,stabilization andtreatment plans, brief interventions, care coordination activities, and discharge planning. Obtain required patient signatures and ensure all treatment-related documentation complies with organizational, regulatory, and accreditation standards. Provide comprehensive daily shift reports to the Director, ClinicalServicesand oncoming case managersto ensure continuity of patient care and operational awareness. Collaborate effectively with physicians, nursing staff, behavioral health professionals, and community partners to coordinate patient care and achieve positive treatment outcomes. Participate in individual and group supervision, interdisciplinary case reviews, and team meetings to support quality care and professional development. Provide shift-based workflow guidance by communicating patient care needs, prioritizing case management tasks, and supporting timely coordination with the interdisciplinary team. Serve as a peer clinical resource to case management staff by sharing information, reinforcing established processes, and supporting consistent application of organizational standards and care coordination practices. Share shift observations, workflow barriers, and patient care escalation needs with the Director, Clinical Services and/or appropriate leadership to support coaching, operational awareness, and timely issue resolution. Escalate patient care, workflow, or documentation concerns to the Director, Clinical Services and/or appropriate leadership to support timely resolution and continuity of care. Professional Development Participate in ongoing education, in-servicetrainings, and competency-based learning activities tomaintainclinical knowledge and professional effectiveness. Demonstrate competency through post-testing, skill observations, and performance evaluations conducted by leadership. Additional Duties Performs additional duties and special projects as assigned in support of departmental operations and patient care. What You'll Bring: Master's degree in Counseling, Social Work, Marriage and Family Therapy, or a related behavioral health field, and current Pennsylvania licensure in good standing as one of the following: Licensed Social Worker (LSW) Licensed Associate Counselor (LAC) Experience providing peer guidance, shift-based lead support, or workflow coordination for clinical or case management staff Working knowledge of federal and state behavioral health or hospital operations and regulatory requirements Must be able to perform and certify Safe Clinch and Therapeutic Options patient restraint techniques The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role Must pass the following background checks Child Abuse Clearance FBI Criminal Background Check Pennsylvania State Police Criminal Record Check Medical screenings (Physical, TB, Drug test) It would be great if you had: BLS (Basic Life Support) must be obtained within seven days of hire Knowledge or the familiarity with the 302 involuntary process Experience in multiservice hospital environment with matrix reporting structures What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan

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EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants. Recruitment Fraud Warning Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers. Please note: Official communications come only from an email address ending in @connectionshs.com . We will never extend an offer without completing our formal interview process. We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process. If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact View email address on click.appcast.io to verify its authenticity before responding. Create a Job Alert Interested in building your career at Connections Health Solutions? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Employment Title Select... Start date year End date month Select... End date year Current role Education School Select... Degree Select... Select... Select... Start date year End date month Select... End date year Legal First Name * Legal Last Name * Address 1 * Address 2 City * State * Select... Are you legally authorized to work in the U.S.? * Select... Many positions with Connections Health Solutions require that you be at least 18. Are you at least 18 years old? * Select... 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Are you comfortable working in a Crisis/Stabilization environment that utilizes seclusion and restraint techniques? * Select... Do you have experience working in a high-volume walk-in, crisis stabilization, or observation unit environment? * Select... We will be serving both the youth and adult population. Are you comfortable working with Youth? * Select... All employees may work every weekend if that is available to meet their FTE and the needs of the facility. Our facility runs 24/7/365 so nothing can be guaranteed. Are you able to work weekends? * Select... List any work related certifications or licenses you currently possess. Include the type of license, the license number, and the state issued. * Are you currently involved in any pending investigation, disciplinary action, or proceeding by a licensing or certification board that could affect your ability to perform the essential functions of the position? * Select... Employment is contingent upon successful completion of required background screenings, which may include review of criminal history, Child Abuse Clearance, FBI Criminal Background Check, State Police Criminal Record Check, and fingerprint clearance. Are you willing to proceed with these requirements if offered employment? * Select... If you are offered a position and accept the job, you will need to begin your pre-employment next steps (Medical Examination and Background Screening) within 48 hours of your acceptance. Are you able to comply with this requirement? * Select... PROFESSIONAL REFERENCESList two references. One professional and one personal (other than those listed ascurrent/former supervisor) that we may contact. * LinkedIn Profile How did you hear about us? * Were you referred by a Connections Health Solutions employee? If yes, please add the employees full name, location, and position. * Why do you believe you are the best candidate for this position? What excites you about working for Connections Health Solutions? * Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. * Do you acknowledge and consent to the processing of your personal data as described above? Please attach copies of proof of education to your profile. Accepted file types: pdf, doc, docx, txt, rtf Please attach copies of any certifications you hold to your profile. Accepted file types: pdf, doc, docx, txt, rtf What EMR systems do you use to document patient information and notes? * Do you have your AHA BLS (Basic Life Support) Certification? If yes, did you earn this within the last 6 months? If you answered yes, please upload a copy to your application profile. * Select... Do you have your ASAM (American Society of Addiction Medicine) certification? * Select... If selected for a position with Connections Health Solutions, do you intend to reside in one of the following locations: Pennsylvania, Delaware, New Jersey, or New York? * Select... I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No. * Select... Note: Selecting “no” will not eliminate you from consideration for this role. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP. Do you have your ASAM (American Society of Addiction Medicine) certification? * Select... #J-18808-Ljbffr Connections Health Solutions