Service Technician (Greater Phoenix Area)

Lead Commercial Roofing Service Technician

About the Role

Tiello is partnering with a well-established and growing commercial roofing contractor to identify an experienced Commercial Roofing Service Technician to support service, repair, maintenance, and leak investigation work across commercial properties.

This is a hands-on field position for someone who understands commercial roofing systems, can troubleshoot problems independently, and takes pride in completing quality repairs while providing strong service to customers.

Position Overview

As a Commercial Roofing Service Technician, you will be responsible for diagnosing leaks, completing roof repairs, performing preventative maintenance, and identifying roofing deficiencies across commercial facilities.

The ideal candidate has hands-on experience with multiple commercial roofing systems and is comfortable working independently or alongside a small service crew. You should be able to assess a roofing issue, determine the source of the problem, complete the appropriate repair, and clearly document the work performed.

Key Responsibilities

• Perform commercial roof inspections, service calls, repairs, and preventative maintenance
• Troubleshoot and identify sources of roof leaks and water intrusion
• Complete repairs on existing commercial roofing systems
• Identify roofing deficiencies and recommend appropriate repairs
• Work with commercial low-slope roofing systems including TPO, PVC, EPDM, Modified Bitumen, BUR, coatings, and metal roofing
• Repair flashing, penetrations, seams, drains, curbs, rooftop equipment areas, and other common leak points
• Document jobsite conditions, repairs, materials used, and additional work that may be needed
• Take before-and-after photos and maintain accurate service documentation
• Communicate professionally with customers, property managers, facility teams, and internal leadership
• Follow OSHA requirements and company safety procedures at all times
• Properly use and maintain company tools, equipment, vehicles, and materials
• Assist with emergency leak calls and additional service work as needed
• Maintain clean, safe, and organized jobsites

Qualifications

• 1+ years of hands-on commercial roofing experience preferred
• OPEN TO RECENT GRADS WITH CONSTRUCTION MANAGEMENT DEGREES
• Experience in commercial roofing service, repair, maintenance, or leak investigation strongly preferred
• Knowledge of commercial low-slope roofing systems
• Experience with TPO, PVC, EPDM, Modified Bitumen, BUR, coatings, and/or commercial metal roofing
• Ability to diagnose leaks and determine appropriate repair solutions
• Comfortable working on active commercial roofs and at heights
• Strong understanding of roofing safety and fall-protection requirements
• Ability to work independently and manage daily service assignments
• Strong communication and customer-service skills
• Ability to document work through photos, service reports, and job notes
• Valid driver's license and clean driving record
• Ability to lift roofing materials, tools, and equipment as required

What's Offered

• Competitive compensation based on experience
• Overtime opportunities
• Company vehicle and gas card
• Comprehensive benefits package
• Consistent year-round service work
• Long-term growth opportunity with an established commercial roofing contractor
• Opportunity to advance into Lead Technician, Service Foreman, Service Manager, or other field leadership positions

Applicants must be authorized to work in the U.S.

Tiello LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status,