Workplace Cloud & SaaS Lead

Job Type


Full-time

Description

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of?cryptocurrency?kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states,?Puerto Rico,?Canada,?Australia,?New Zealand,?South Africa,?Italy,?Panama, Brazil, Mexico, and Spain. CoinFlip's digital currency kiosks make buying and selling major?cryptocurrencies?accessible for consumers who wish to purchase digital currency using cash.

CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices.

CoinFlip was founded in 2015 by?Daniel Polotsky,?Kris Dayrit,?Alan Gurevich, and?Ben Weiss. Headquartered in?Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in?Chicago?by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit?

The Workplace Cloud & SaaS Lead is responsible for managing and optimizing CoinFlip's cloud-based workplace technologies, SaaS platforms are secure, scalable, and efficient, supporting seamless employee collaboration and productivity.


The ideal candidate has deep expertise in SaaS administration, Microsoft 365, cloud identity management, and workplace automation, with a strong focus on security and operational efficiency.

Responsibilities:

Cloud & SaaS Administration

• Lead the administration, optimization, and security of SaaS applications, including Microsoft 365, Google Workplace, and other workplace collaboration tools.
• Manage and enforce identity & access management (IAM) policies to ensure secure and appropriate access to cloud resources.
• Monitor and maintain cloud-based workplace infrastructure, including Entra and Single Sign-on (SSO) solutions.
• Work with IT and Compliance teams to ensure SaaS environments meet security, compliance, and regulatory requirements.

Workplace Technology & Automation

• Develop and implement workflow automation solutions using tools like Power Automate, Zapier, or API integrations to improve productivity.
• Identify and deploy self-service IT solutions that enhance user experience while reducing IT support overhead.
• Evaluate and recommend new SaaS tools and cloud-based workplace solutions to improve business efficiency.
• Drive technology adoption programs, ensuring employees get the most out of workplace tools.

Security & Compliance

• Enforce Zero Trust principles in SaaS environments, including MFA, conditional access policies, and least privilege access.
• Collaborate with Security and Compliance teams to implement and maintain data protection policies in cloud applications.
• Ensure backup, data retention, and disaster recovery strategies are in place for workplace cloud services.

Collaboration & Strategic Planning

• Partner with IT, Security, and Compliance teams to align workplace cloud strategies with business needs.
• Lead IT's collaboration with HR and People Operations to ensure seamless onboarding and offboarding of employees.
• Provide technical guidance and mentorship to IT support teams on cloud and SaaS best practices.
• Other duties as assigned.

Qualifications:

• 5+ year's experience in cloud-based workplace technology management, SaaS administration, or IT infrastructure.
• Expertise in Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint), SaaS administration, and IAM solutions.
• Strong knowledge of identity & access management (IAM), SSO, MFA, and security best practices.
• Experience managing Entra and Google Workspace.
• Experience with IT automation and workflow tools (Power Automate, Zapier, or scripting in PowerShell/Python).
• Excellent troubleshooting and problem-solving skills in cloud-based IT environments.
• Strong communication and ability to translate technical solutions into business value.

Nice to have:

• Experience with zero-trust security models and conditional access policies.
• Experience with AI-driven automation and workplace technology enhancements.
• Certifications such as Microsoft 365 Certified: Enterprise Administrator, or AWS/Azure Fundamentals.

Compensation:

Base Annual Salary: $24,000 - $42,000 USD


Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.

CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.


By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.