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Veterinary Nursing Manager

Ethos Veterinary Health

Veterinary Nursing Manager

Mission Veterinary Emergency Services (MVES)

Full-Time | Emergency & Critical Care

Position Summary

This is a 70% administrative/leadership and 30% clinical role. The Nursing Manager will oversee nursing supervisors, support the development of the nursing team, manage day-to-day operations, and work closely with the Hospital Director and Medical Director to improve clinical standards, workflows, and team culture.

Key Responsibilities

Team & Leadership

  • Oversee the nursing and clinical support team, including direct management of nursing supervisors.

  • Set clear expectations for patient care, teamwork, communication, and performance.

  • Coach and develop supervisors and identify future leaders.

  • Build a positive, accountable, and collaborative team culture.

  • Address employee concerns, performance issues, attendance, and conflict in a timely manner.

People Management

  • Participate in interviewing and hiring.

  • Oversee onboarding and orientation.

  • Develop and maintain training and education programs.

  • Conduct performance reviews and ongoing performance conversations.

  • Partner with HR on employee relations and performance management.

  • Recognize strong performance and support employee growth.

Clinical Excellence

  • Partner with the Hospital Director and Medical Director to develop and implement clinical protocols, SOPs, and workflows.

  • Promote consistent standards of patient care and nursing practice.

  • Identify opportunities to improve patient safety, efficiency, communication, and medical excellence.

  • Support quality improvement initiatives and ensure protocols are followed.

Operations

  • Oversee nursing scheduling, staffing, payroll, and timekeeping.

  • Monitor staffing needs, overtime, and coverage.

  • Identify operational problems and develop practical solutions.

  • Maintain a working understanding of ezyVet and SmartFlow and help the team effectively utilize both systems.

  • Remain clinically involved on the floor approximately 30% of the time to stay connected to patients, staff, and hospital workflow.

Requirements

  • 2–4 years of veterinary leadership experience, preferably in emergency, critical care, or a multispecialty hospital.

  • Strong veterinary nursing/technician background.

  • Experience managing or supervising clinical teams.

  • Experience with hiring, onboarding, training, performance management, and employee development.

  • Strong organizational and communication skills.

  • Comfortable working independently and making decisions.

  • Strong problem-solving skills and willingness to address issues directly.

  • Ability to work effectively in a fast-paced, high-acuity environment.

  • Experience with ezyVet and SmartFlow preferred.

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