Branch Office Administrator

Position Schedule: Full-Time Branch Address: 55 Skyline Drive, Ringwood Commons, Ringwood, NJ This job posting is anticipated to remain open for 30 days, from 01-May-2026. The posting may close early due to volume of applicants. Role Summary As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. Support Provided Comprehensive 6‑month training including an experienced peer to help mentor you A wide support network that extends from your branch office to your region to the home office You’ll often work independently but will have a team of thousands backing you every step of the way Responsibilities Deliver exceptional personalized service to ensure clients feel understood and informed Take an active role in the annual business planning process to assist in developing strategies for the upcoming year Actively listen for situations in the clients’ lives that may indicate a need for additional services Drive marketing activities such as planning and executing events Work Environment A culture of continuous improvement and professional development that respects individuals and their unique contributions An inclusive environment where everyone’s different viewpoints are valued and help to achieve results A rewards program that promotes long‑term career, financial security, and family well‑being Full‑time associates receive the following benefits: Medical, prescription drug, dental, vision, voluntary benefits, short‑ and long‑term disability, basic life, and basic AD&D at no cost 401(k) retirement plan and tax‑advantaged accounts such as health savings account and flexible spending account Ten paid holidays, 15 days vacation for new associates beginning on January 1, sick time, personal days, and a paid day for volunteerism Potential bonuses and profit sharing, Employee Assistance Program, and additional benefits detailed on our benefits page Compensation Hiring Minimum: $28.35 per hour Hiring Maximum: $30.69 per hour Opportunity for merit‑based salary increases as you progress in the BOA role Skills Analytical thinking Attention to detail Adaptability Conversational skills Digital tool utilization Team collaboration Role Requirements Client service: Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; respond to inquiries, resolve issues, and ensure an exceptional experience; develop and maintain strong relationships with clients, referral sources, and internal support team members. Account management: Learn and understand the financial services industry; handle account opening, transfers, and other requests; process account transactions, prepare documentation, and maintain accurate client records. Administrative & operational support: Work independently at the advisor’s direction; schedule appointments, prepare materials for meetings, manage correspondence, support marketing initiatives, streamline processes with SOP updates, and execute branch business plan. Technology: Strong computer literacy and willingness to learn new technology such as MoneyGuide, Salesforce, Microsoft Office products, and other firm‑provided software. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #J-18808-Ljbffr Edward Jones