SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST

Job TitleSASMO IT Branch Section ChiefJob DescriptionServes as the SASMO IT Branch Section Chief. Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and Equal Employment Opportunity (EEO) objectives. Develops, modifies, and/or interprets performance standards. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within-grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher-level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages continuous self-development. Coach, facilitate, solve work problems, and participate in the work of the team. Communicate assignments, milestones and deadlines to individuals Observe training needs and relay training needs and requests to supervisor. Inform supervisor of attendance and behavioral problems. Relay requests for resources and supplies. Ensure the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services; Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion; Coach the team in the selection and application of appropriate problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members in identifying the parameters of a viable solution; Lead the team in: identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product; Train or arrange for the training of team members in methods and techniques of team building and working in teams to accomplish tasks or projects, and provide or arrange for specific administrative or technical training necessary for accomplishment of individual and team tasks.Responsible for troubleshooting, diagnostics and resolution of technical problems identified in trouble tickets; initial setup of specified Automated Logistics Information System computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel, and completing technical inspections. Coordinates with help desk personnel on resolution methods while staying in contact with other support personnel for additional and priority escalation. Develops/implements programs to ensure software and vulnerabilities updates are applied in proper order. Coordinates and communicates with Department of the Army (DA), National Guard Bureau (NGB), Program Executive Offices (PEO)/Program Managers of supported systems, regarding CSS operations and automated logistics systems support, problem resolution, software upgrades and change packages. Assists functional users in automated CSS systems management and operation. Establishes and ensures proper maintenance of a CSS resource library and the retrieval and disposal of CSS software. Serves as the primary point of contact for Functional Administrators and the users of the serviced database(s). Administers the day-to-day database operation and maintenance of the serviced database(s). Performs tests to ensure the serviced database(s) efficiently collects, stores, and processes data. Evaluates, determines, and initiates corrective action to recover or restore data and return the database(s) to operational status.