Family Services Specialist I/II
Claremore Veterans Center
Family Services Specialist I/II This is a full-time position in an office setting Monday through Friday 8:00 AM - 5:00 PM. This position is located in Ada, Oklahoma. Annual Salary:
Announcement Number: 26-JD244 83001850/JR66434
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
- Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
- Education and Experience requirements consist of a bachelor's degree;
- OR an associate's degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment
- OR an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree;
- OR two (2) years of experience as a Family Services Specialist.
- Greet clients in a professional and kind manner in an OKDHS retail space.
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
- Interview clients in an office setting or via phone.
- Manage a caseload.
- Compile data and complete documentation to determine eligibility.
- Make appropriate program referrals to community resources.
- Participate in individual and staff conferences.
- Must attend all mandatory training associated with the position.
Announcement Number: 26-JD244 83001850/JR66434
Vacancy posted 3 days ago
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