Party Captain

Job Description

Job Description

Title: Party Captain

Position Type: Part-Time, Non-Exempt

Company: Sharks Sports and Entertainment, LLC

Location: Oakland Ice Center

Reports To: Participant Development Manager

Pay Range: $20.43/per hour

Position Summary :

The Birthday Party Captain, acting under the direction of the Party Coordinator and in tandem with Participant Development Manager, is the head of individual birthday parties. Party Captains will facilitate a memorable and fun party atmosphere for the attendees by confirming parties are properly set up, greeting guests, playing games, serving food, providing an introductory skating lesson, and party clean up. The captain has the duty to ensure each birthday child, family, and participants have a memorable and unique experience while visiting Sharks Ice.

Shift Information:

• Shifts are primarily Friday- Sunday

Essential Functions :

Party Preparation:

• Follows details/script of the party agenda given by the Party Coordinator during pre-party briefing.
• Confirm food orders, party scheduling, and public session programming with Party Coordinator.
• Sets up table decorations and party favors.
• Assist in any area of preparation when needed.

Party Execution:

• Ensures party areas are clean and prepared in a timely manner before, during, and after the party.
• Greets parents, birthday person, and children when they arrive. Shows family where their party will be held and explains timeline.
• Fits and ties skates for party participants.
• Give off ice and on ice verbal instructions according to party agenda.
• Plans and executes several birthday games to take place both on and off the ice, as well as the party area according to party agenda.
• Coordinate birthday group in a manner during the party ensuring everyone participate in all the scheduled activities with special attention given to the birthday child.
• Ensure the party contact settles any remaining portion of their bill.
• Ensure party rooms are cleaned, and all tables and chairs are put away. This includes continuous clearing of the plates, cups, table ware and garbage during the party.
• Cleans up after party.
• Ensures the highest level of customer service (i.e. record gift list, offer to take photos etc.)
• Ability to work in a team of Party Captains with direction from the Party Coordinator to ensure an enjoyable and cohesive party experience.
• Perform additional duties as required. 

Minimum Qualifications

• Team-work oriented.
• Prior ice rink experience preferred.
• Some experience in recreation, childcare, or education is preferred.
• Must be able to successfully perform the essential functions of this job that are physically demanding.
• Required to work nights, weekends and holidays.
• Ability to possess dependable transportation.
• Must be able to stand for long periods of time.
• Must be able to lift to 50 pounds.
• Must be able to work in a cold environment.

What We Offer:

• Competitive compensation
• 401k (pre-tax and Roth options)
• Complimentary or discounted sports and event tickets
• $200 employee referral bonus for each friend hired
• 30% discount in the Sharks Pro Shop
• Food and beverage discount at SAP Center, TechCU Arena, and Stanley's when working
• Spot Pet Insurance
• Free Barracuda tickets
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Free employee parking
• Fun environment

This position is not eligible for U.S. work authorization sponsorship.

Summary :

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We're proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what's next can be better than what came before.

We believe that too.

Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment.

We challenge assumptions, rethink what's possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other.

We have ambitious goals for where SSE is headed.

Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to :

WORK AS A TEAM

Rally behind decisions, collaborate across functions, and celebrate each other.

RAISE YOUR GAME

Own your impact and become better every day by challenging the status quo.

CONNECT WITH CANDOR

Build genuine connections through empathy, transparency, and authenticity.

The next chapter of Sharks Sports & Entertainment is being written right now. We're looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what's expected, and help build what comes next.

Welcome to Team Teal. Welcome to what's next.

#TurnItAllTeal

Everyone Belongs on Team Teal

We know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what's possible.

We also know talent goes beyond a checklist. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply.

We're committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.