Lieutenant, SCOP - Third Shift

Department
PUBLIC SAFETY - SCOP - 108077 Worker Sub Type
Regular Work Shift

Pay Grade
Job Description

The SCOP Lieutenant is responsible for supervision of MCAT (Mental Health Custody and Transportation) officers in the Public Safety Department assigned to night shifts and reports to the Public Safety Operations Manager of the MCAT program. Supervision includes scheduling, payroll, assignments training, performance evaluations, progress reports, and behavior while on duty. This is a working supervisor position although some paperwork is required, the majority of the work is physical in nature and functions in a similar capacity as a Public Safety Officer, SCOP (Special Conservator of the Peace). Assists in the development, review and revision of department policies, standard operating procedures and post orders. May participate on facility committees or attend meetings in place of the Operations Manager, SCOP. This position may be required to work alternate shifts to support the operations of the department and hospital. This position works on holidays and weekends. This position may temporarily fill in for the Operations Manager, SCOP.

This position documents all incidents in written format through department-maintained software programs and appropriately escalates concerns to the Operations Manager, SCOP. The Lieutenant, SCOP, must know when to communicate information confidentially and which method of communication should be used based on the situation encountered. The Lieutenant, SCOP will be responsible to act as a liaison between the Valley Health MCAT program and a variety of internal and external stakeholders.

The Lieutenant, SCOP is stationed at the Winchester Medical Center campus. The Lieutenant, SCOP is part of the Mental Health Custody and Transportation (MCAT) team who obtains registration from the Virginia Department of Criminal Justice Services (DCJS) and appointment from the Winchester Circuit Court as a Special Conservator of the Peace with specific legal authority on VH property. The Lieutenant, SCOP will have responsibility of assuming custody of individuals brought to the hospital in law enforcement custody pursuant to an Emergency Custody Order and/or Temporary Detention Order and maintain that custody until a treatment facility has been identified to accept custody of the individual for further mental health treatment. When necessary, the Lieutenant, SCOP, will also be a part of a transportation team responsible for the safe delivery of individuals lawfully detained pursuant to a TDO to another mental health facility within the Commonwealth of Virginia when an alternative transportation order is issued by a magistrate. The officer will ensure all legal documents for the ECO or TDO have been properly filled out and will have the authority to serve certain court issued legal detention orders related to mental health evaluations to patients.

When not engaged in functions associated with the MCAT program, the Lieutenant, SCOP will perform the duties and functions of a public safety team member to include being assigned areas of the Medical Center to identify and/or respond to unsafe conditions and emergencies. It will also be vital that this position work in close coordination with the patrol division leadership (nightshift Lieutenant) to allocate MCAT officers back to patrol functions when not performing MCAT assignments. In addition, they will answer calls for service pertaining to unauthorized or illegal activity within the building or campus grounds. The position responds to emergencies and calls to assist with combative patients or visitors, fire alarms, infant/child abduction, active shooter etc. On a routine basis, each officer will perform inspections for hazards and unusual situations, lock or unlock doors, handle trespassing issues, property receipt and issue, deceased patient transport, etc. The position may be assigned to assist with the task of testing and inspecting Public Safety and safety equipment throughout the campus monthly.

This position is required to have a strong working knowledge of the facility assigned, campus grounds and all related buildings on campus; analyze and coordinate responses to all alarms on the property; respond to emergency incidents and provide physical public safety to command location; perform inspection of building doors (interior and exterior) to make sure they are opened on time and secured after the regular business day and pick up cash deposits and deliver to the cashier's office daily. Officers are requested periodically to search patient rooms and patient property for contraband and if found to take the proper safety steps to render them safe. This position also provides safety and security during helicopter landings and take offs.

This position is courteous to the public (patients, visitors, employees, doctors, sales and service people, neighbors and passers-by, etc.) and shows a professional attitude consistently. This position provides detailed directions when requested by a visitor or patient; provides escorts to staff members when requested on off business hours; provides patient and staff safety by providing security assistance on Human Resources matters, TDO hearings, and escorts disgruntled individuals from the building or property.

This position responds to emergency calls for service consistently in a prompt manner (i.e.: fire, biological, mass casualty, hospital lock-down, radiation emergencies and active shooter); uses sound judgment and discretion in handling such calls 100 percent of the time; assists special needs patient population; assists in transporting patients to behavioral health services (BHS); monitors ECO/TDO patients; intervenes in patient, visitor or family disputes and maintains order. This position also provides assistance to staff when they are working with an aggressive person and intervenes as necessary before staff are injured. When quick response is not possible because of matters of higher priority, officer promptly notifies person or department requesting services.

This position may be exposed to chemicals and persons with various illnesses, and individuals with aggressive behaviors.

Education
High School Diploma or GED is required.

College degree preferred but will accept courses from an accredited school in law enforcement, safety, or relevant field.

Experience
Two years of previous healthcare public safety, law enforcement, public safety, college and/or fire departments preferred.

Working knowledge of Virginia mental health code preferred.

Previous experience in a related field with administrative / supervisory responsibility preferred.

Certification & Licensures
Valid driver's license is required.

BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required. For new hires, certification prior to completion of orientation is required.

Passing of International Association for Healthcare Public Safety and Safety Basic Exam is required within 1 year of hire.

ASP baton, handcuff, and aggression management training is required within 6 months of hire.

Unarmed SCOP training is required within 6 months of hire.

Must obtain DCJS registration as a SCOP appointed by the Circuit Court with specific legal authority on VH property within 90 days of hire.

Crisis Intervention Team training is required within 6 months of hire.

Qualifications
Must be able to work well with all levels of individuals ranging from administrators and physicians to indigent patients.

They must be able to think quickly on their feet, apply common sense, local, state and federal laws, VH policies and be problem solvers.

Must exhibit customer excellence at all times and model the VH mission, vision and values.

Good public relations and communication skills required.

Competent to successfully interact with individuals of varying backgrounds and ethnicities.

Must be able to work with individuals with special needs which may apply based on the age, mental capacity etc.

Ability to display compassion when the situation calls and always look for ways to be of help to others required.

Ability to help ease pain and suffering and help others is required.

Available for duty assignment at any Valley Health System facility required (assignments may be temporary or permanent, dependent upon the needs of the VHS organization).

Ability to work on alternate shifts and flex schedule required.

Ability to work on holidays and weekends required.

Ability to sit, walk, and stand for extended periods of time.

Ability to work in a variety of outside environments to include heat, cold, rain, snow, and wind.

Required to be on call.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.