Delivery/Runner

Delivery Runner

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality company in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking a dependable, energetic, and detail-oriented Delivery (Runner) for our home-delivered meals program who thrives in a fast-paced, mission-driven environment. This role is perfect for someone who takes pride in organization, teamwork, and making a meaningful impact in the community. You will be hands-on in ensuring every delivery is accurate, every load is secure, and every client interaction reflects care and professionalism. If you are passionate about service, safety, and supporting a team that delivers more than just meals, we want to hear from you.

Responsibilities

• Assist drivers with the safe, secure, and timely loading and unloading of meals.
• Ensure all packed loads are accurate, organized, and ready for transport.
• Support drivers during routes by assisting with navigation and resolving delivery challenges.
• Verify that correct meals are distributed to each route and delivery stop.
• Assist with meal assembly at delivery points as needed.
• Perform other responsibilities as needed to support the success of the operation.

• Maintain proper temperature and handling of meals during transportation.
• Follow all food safety and sanitation guidelines and protocols.
• Ensure food quality standards are upheld from loading to final delivery.

• Ensure the health, safety, and well-being of clients during delivery operations.
• Provide professional and courteous face-to-face interactions with clients.
• Monitor and report any client needs or concerns appropriately.

• Follow all safety procedures, including emergency protocols.
• Maintain awareness of surroundings to ensure safe delivery conditions.

• Maintain cleanliness and organization of vehicles, warehouse, and loading dock areas.
• Clean racks, dispose of trash, sweep floors, and remove empty boxes regularly.
• Ensure all delivery equipment is properly stored and maintained.

• Report any discrepancies in delivery paperwork to the Director of Dispatch and Delivery Operations.
• Communicate effectively with drivers, dispatch, and team members to ensure smooth operations.

Qualifications

• High school diploma or equivalent
• Experience in delivery, logistics, or a related field preferred
• Strong understanding of safety protocols and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail with a focus on accuracy
• Ability to work independently and as part of a team in a fast-paced environment
• Highly organized, dependable, and punctual with a strong work ethic
• Ability to lift a minimum of 50 lbs. and stand for extended periods (up to 8 hours)

Location: Bruckner Building, 2417 3rd Avenue, Bronx, NY 10451

Schedule: Full Time, On-Site

Base salary: $19.00/hour

Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, Safe & Sick Time, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.