Medical Office Administrative Assistant

Job Description

Job Description

Job Summary:

• Answer multi-line phone systems, direct calls, and take detailed messages.
• Schedule and confirm patient appointments, manage the appointment calendar, and handle rescheduling requests.
• Greet and register patients, verify insurance information, and collect co-pays or payments.
• Prepare patient charts, scan and file medical records, and ensure accuracy and confidentiality of patient data.
• Process incoming and outgoing mail, faxes, and other correspondence.
• Maintain office supplies inventory and place orders as needed.
• Assist with billing inquiries and insurance claims processing.
• Maintain cleanliness and organization of the reception area and waiting room.
• Communicate effectively with patients, physicians, and other healthcare professionals.
• Perform other administrative duties as assigned by the office manager or medical staff.

Job Qualifications:

• High School Diploma or GED required; Associate's degree or medical administrative assistant certification preferred.
• Minimum of 1-2 years of experience in an administrative support role, preferably in a medical office setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with electronic health records (EHR) systems is highly desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional customer service and interpersonal skills.
• Ability to maintain patient confidentiality (HIPAA compliance).
• A positive and professional demeanor.

Hours per week - 36-40 hours

Work Schedule - Monday thru Thursday 8-5 Friday 8 to noon

Salary: $17-20 (depending upon experience)