Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Group life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive.

We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive trips - previous destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Lara Sandlin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.