Patient Services Representative

Patient Service Representative Job Summary: Responsible for accurate and timely registration of all Health Center patients. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation. Education: Required: High school graduate or GED with a minimum of two years experience in business setting requiring customer interface. Preferred: Previous hospital admitting and/or business office experience desired. Position Requirement(s): Responsible for accurate and timely registration. Must obtain/witness consent for treatment and reimbursement. Post charges, make deposits, verify insurance, collect money and payments, and maintain daily reconciliation list.