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Remote Customer Service Quality Auditor

Western Growers Health

New York, NY
  • Remote job

Western Growers Health is seeking a Customer Service Auditor to perform in-depth audits of calls and staff, ensuring adherence to quality standards. The role reports to the Senior Supervisor of Customer Service and will compile monthly performance reports detailing team quality results. You will document SOPs, help reduce errors, support training, and collaborate with claims and operations to improve call center effectiveness. #J-18808-Ljbffr Western Growers Health

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Vacancy posted 2 days ago
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