RV Parts Advisor

Start your journey with Blue Compass RV as we are looking for a Parts Advisor to join our team.

THE ROLE

As an RV Parts Advisor, you will play a crucial role in ensuring the smooth operation of our RV dealership by managing and organizing the inventory of RV parts and accessories. You will assist customers and service technicians in identifying, locating, and purchasing the right parts for their recreational vehicles. This role requires strong customer service skills, a solid understanding of RV components, and the ability to work efficiently in a fast-paced environment.

COMPENSATION

$45k-$50k

OUR BENEFITS

Medical, dental, vision, disability, FSA's, and life insurance Paid Time Off and paid holidays 401K Pet Insurance 5-day work week Employee Assistance Program Training and Development Programs Legal Coverage Identity Theft Protection Referral Program And so much more...

WHAT WE ARE LOOKING FOR

Greet customers and assist them in identifying the RV parts and accessories they need. Provide expert advice on parts selection, compatibility, and installation. Process customer orders promptly and accurately. Maintain an organized and well-maintained inventory of RV parts and accessories. Monitor stock levels and reorder supplies as needed. Conduct regular audits to ensure accurate inventory counts. Stay informed about the latest RV models, components, and accessories. Provide technical information and guidance to customers and staff. Collaborate with service technicians to ensure accurate parts identification. Actively promote sales of RV parts and accessories. Recommend related products or upgrades to enhance customers' RV experience. Upsell additional items or services when appropriate. Process incoming shipments, verify contents, and update inventory accordingly. Ensure proper labeling, pricing, and placement of products on the sales floor. Work closely with suppliers to resolve any discrepancies in shipments. Build and maintain positive relationships with customers and suppliers. Address customer inquiries, concerns, and returns in a professional manner. Strive for customer satisfaction through excellent service. Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service. Communicate effectively with colleagues to share information about inventory and customer needs.

WHAT YOU CAN BRING TO THE TABLE

Previous customer service experience is preferred Previous RV product or camping lifestyle experience preferred Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies A Valid Driver License is Mandatory EEO Statement Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. #J-18808-Ljbffr Blue Compass RV Concord