Winter Food and Beverage Shift Lead

Description

Bogus Basin Mountain Recreation Area, Boise National Forest, ID | Seasonal, Operating Season

Are you a natural leader with a passion for hospitality and creating memorable guest experiences? At Bogus Basin, the largest nonprofit Mountain Recreation Area in the nation, we offer a unique space where community meets the mountain. We’re seeking a Winter Food & Beverage Shift Lead to help oversee daily food service operations and ensure a high-quality, guest-focused experience during the season.

Why Bogus Basin?

Where Mountain Life Meets City Living: Work at a four-season mountain recreation area while living in Boise—one of the fastest-growing, most livable cities in the U.S. With a thriving downtown, welcoming neighborhoods, and an energetic arts and dining scene, Boise pairs urban life with quick access to the outdoors, just 16 miles from the slopes.

Mission-Driven, Community-Focused: As a 501(c)(3) nonprofit, Bogus Basin is dedicated to providing accessible, affordable outdoor recreation, education, and community programming year-round. Every dollar earned is reinvested into the mountain and its people, not shareholders. Our values of kindness, respect, professionalism, and fun create a workplace where everyone is welcome.

Unbeatable Access to the Outdoors: Located in the Boise National Forest, Bogus Basin offers year-round activities: skiing, snowboarding, cross-country skiing, snowshoeing, and tubing in the winter; mountain biking, hiking, and chairlift rides in the summer. Employees enjoy the perks of mountain life while being part of a community-oriented team.

How You’ll Make a Difference

As a Food & Beverage Shift Lead, you’ll play a key role in leading staff, supporting daily operations, and ensuring that all guests enjoy a smooth, safe, and positive dining experience. You’ll coach and motivate your team, address guest concerns, and uphold Bogus Basin’s standards of hospitality, teamwork, and professionalism.

A Day in the Life

You’ll spend your day balancing guest service with staff leadership. From overseeing the lodge and stepping in for management when needed, to coaching employees and ensuring cleanliness standards are met, no two days are alike. You’ll address guest concerns in real-time, assist with staff training, and pitch in wherever needed to support your team.

Requirements

Leadership & Training

· Create and maintain a team-oriented environment, fostering pride and integrity among employees.

· Motivate staff in a positive manner to achieve goals and uphold Bogus Basin’s values.

· Assist in training staff, fostering a positive, team-oriented environment.

· Oversee lodge operations during management’s absence.

· Assist staff in all lodge operations, as needed, in relation to staffing and business levels.

Guest Experience

· Maintain a professional and welcoming attitude toward guests and staff.

· Handle guest complaints effectively and with care.

· Assist guests with questions or problems, seeking management support when needed.

Operational Support

· Ensure cleanliness of all food service facilities in your area.

· Assist with all tasks assigned to staff members.

· Promote safety by following and enforcing safe practices and reporting unsafe conditions.

· Support weekly inventories and purchase orders as needed.

· Perform other related tasks as assigned.

What You Bring

· Passion for Bogus Basin’s mission.

· Experience in food and beverage operations or a related field.

· Leadership experience preferred.

· Knowledge of local, state, and federal alcohol laws.

· Understanding of health, safety, and child labor standards.

· Strong decision-making ability in stressful or fast-paced environments.

· Excellent customer service skills with a positive, professional attitude.

· Physical ability to stand, walk, reach, and balance for long periods.

· Manual dexterity to handle cash transactions, operate POS systems, and prepare food/beverages.

· Ability to multitask accurately and efficiently.

· Ability to pass a background check.

· At least 19 years of age.

·Candidate must have a current, up-to-date Food Service Safe certificate.

· Must have (or obtain within 2 weeks of hire) an alcohol server training certificate and food handling certificate. Resources provided.

· Availability to work the full season.

What We Offer

· Seasonal leadership role with opportunities to return each year.

· Free or discounted passes for you and your family, plus other resort discounts.

· A supportive, mission-driven workplace that values inclusion, teamwork, and community.

Working Conditions

· Lodge/restaurant environment, indoors and outdoors.

· Possible exposure to inclement weather.

Be Part of Something Bigger

At Bogus Basin, you’ll do more than lead in food service—you’ll help create a welcoming, safe, and positive atmosphere for guests and staff alike. If you’re ready to bring your leadership skills to our Food & Beverage team, apply today and join us in making mountain memories.

Equal Opportunity Employer Bogus Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Application assistance available upon request.