Team Leader

The Chick-fil-A Team Leader is responsible for overseeing daily operations, ensuring that every guest receives exceptional service, and supporting the team by creating a positive, efficient, and professional environment. This role requires strong leadership skills and a commitment to Chick-fil-A’s mission of delivering quality food and service. The Team Leader will act as a role model for team members, upholding high standards of professionalism, and encouraging growth and development within the team. Responsibilities: Lead by Example: Act as a role model by demonstrating professionalism, integrity, and a commitment to Chick-fil-A values. Team Supervision: Oversee team members during shifts, providing guidance, support, and ensuring adherence to company policies and procedures. Customer Service Excellence: Ensure each guest is met with Chick-fil-A's signature hospitality by delivering outstanding service and addressing customer concerns promptly. Shift Organization: Schedule breaks, assign tasks, and manage shift transitions smoothly, ensuring adequate coverage and operational flow. Training and Development: Mentor and coach team members to develop their skills, foster teamwork, and create a positive work environment. Quality Control: Monitor product quality, presentation, and portion control to maintain consistency and exceed guest expectations. Safety and Compliance: Ensure that all health, safety, and sanitation standards are upheld to create a safe work environment. Problem Solving: Quickly and effectively address any issues that arise during the shift, from guest complaints to operational challenges. Applicants will be interviewed for positions at Chick-fil-A Park Place (7020 US Hwy 19 N.). #J-18808-Ljbffr