Compliance Agent (PT) - New York City, NY

Compliance Agent (PT) - New York City, NY

Premium Parking NYC - New York City, NY 10021

Overview

Salary Range $18.00 - $19.50 Hourly Position Type Part Time Job Shift Morning Shift Category Customer Service

Description

The Parking Compliance Agent plays a key role in maintaining safe, orderly, and well-managed parking operations. This position ensures vehicles follow posted rules, provides clear and courteous customer support, and documents activity accurately while working independently in the field. The Parking Compliance Agent upholds Premium Parking's commitment to creating great places to park through consistent monitoring, strong judgment, and professional service.

Available Shifts:

• Shifts available 7 days a week
• Flexible shifts available - 2-5 days per week depending on availability
  • Morning Shift: 7am-3pm
  • Evening Shift: 3pm-11pm

Essential Functions and Responsibilities:

• Enforce improperly parked vehicles
• Apply parking boots or tickets for parkers breaking rules
  • Incentive pay for enforcement boots provided
• Work outdoors for extended period of time, with shelter provided

Customer Service & Guest Support

• Provide friendly and professional assistance to guests as needed.
• Answer questions related to parking, locations, directions, and general site information.
• Address concerns and escalate issues to leadership when appropriate.

Parking Compliance & Operations

• Monitor streets, garages, and flat lots to ensure proper payment and adherence to posted parking rules.
• Issue citations using a handheld device or manual ticketing process.
• Log vehicles and maintain accurate and timely documentation.
• Observe parking patterns and report unauthorized parking, operational issues, or irregular activity.

Safety & Field Awareness

• Follow all safety procedures when working around active traffic.
• Maintain awareness of surroundings and support a safe environment for guests and team members.
• Immediately report hazards, incidents, equipment issues, or suspicious activity.

Site Support

• Conduct routine walk-throughs to identify potential hazards, maintenance needs, or vandalism.
• Ensure equipment, signage, and pay stations remain visible and in proper working condition.
• Support peak periods, special operations, and event needs as directed

Qualifications

Required

• Must be 21 years of age or older at time of hire.
• Strong judgment and ability to work independently.
• Professional appearance and communication skills.
• Comfortable using handheld devices and basic technology (training provided).
• Ability to understand and apply parking regulations.
• Ability to work outdoors in all weather conditions
  • Shelter provided in bad wheater
• Ability to walk and/or stand for extended periods.
• Ability to bend, lift, push, or pull up to 100 lbs throughout a shift.
• Must pass required drug screening and criminal background check.
• Reliable, punctual, and flexible with scheduling needs.

Physical & Environmental Expectations

• Regular standing, walking, speaking, listening, and use of hands for handheld equipment.
• Frequent exposure to outdoor weather including rain, heat, cold, and humidity.
• Work performed in and around moving vehicles and active traffic areas.

You could be Premium Parking's next parking solution! Apply today and take the wheel on your career!